Business Service Executive

Summary about this job

Detail information about job Business Service Executive. Terms and conditions vacancy

• Global company with career growth and opportunity
• Great team with regular collaboration nationally and globally
• Good benefits and training provided with flexibility and a central CBD location

Cigna Global Health Benefits

Cigna Global Health Benefits, a division of Cigna International, is a leading provider of group health care programmes to expatriate employees of large multinational organisations and their families.  With over 25 years’ experience in this field, CGHB have established businesses worldwide with a global reputation for excellence.  Our customers and their families rely on us to provide the quality of service they have come to expect. To do this, we invest in quality people and, crucially, give them all the support and encouragement necessary for success.  With our continuing global expansion, we now have an excellent opportunity for an enthusiastic, highly goal oriented and success driven individual to join our business services team.

Business Service, Executive

Job Purpose

The incumbent will support the Business Development and Client Management team in all aspects of account acquisition and maintenance to ensure maximum effectiveness of internal processes and communication and guarantee optimum service.

Main Duties/Responsibilities

• Act as key contact to brokers and clients for defined book of business in relation to the quotation preparation and implementation setup stage
• Take ownership of quotations by ensuring internal processes are followed and deadlines are met
• Provide support to the Business Development team by ensuring that all new business cases are implemented accurately and in a professional manner
• Provide pre-sale support in generating quotes and proposals
• Resolve less complex customer issues
• Identify improvement to prevent issues from re-occurring

   

  Experience Required

• 3-5 years’ experience in sales administrative functions
• Minimum 2 years’ experience in a team environment
• Used to meeting tight deadlines and managing priorities under pressure
• Knowledge in Sales/Health Insurance or Brokerage background preferred

Skills

• Excellent communication skills in English, both verbal and written
• Strong influencing and negotiating skills
• PC literate - solid knowledge of Microsoft Office including Word, Excel, PowerPoint and Outlook
• Good time management and able to prioritize tasks with minimal supervision
• Self-motivated with strong sense of ownership  

   

  Enterprise Competencies Required (top 3-5):

• Customer Focus
• Interpersonal Savvy
• Problem Solving
• Priority Setting
• Organizing