Customer Service Executive - $55K + Super - Macquarie Park

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Do you love customer service and have the ability to work to tight deadlines and achieve results? Apply today!

Summary about this job

Sales Coordinators

Company: Command Group

Location: Sydney

Work type: Full Time

Salary: $55K + Super

Phone: +61-8-7301-6267

Fax: +61-2-3942-6708

E-mail: n\a


Detail information about job Customer Service Executive - $55K + Super - Macquarie Park. Terms and conditions vacancy

• $55K + Super
• Close to Macquarie Park Station
• Well established and stable Australian organization
• Work hours 8:30am - 5pm

Our client is a well established player in the foodservice equipment industry. Due to ongoing growth they have a requirement for an experienced Customer Service Executive to join their friendly team of outgoing professionals.
Reporting to the National Operations and Service Managers your key responsibility in this critical role will be to provide efficient and high level customer service whilst coordinating Technicians to go out on site to high profile clients and to assist them with any issues which they may be experiencing.
• Scheduling of service calls with external Technicians and Contractors
• Purchase order requests and spare parts requisitions
• Preparation of service history reports for internal teams
• Preparation of client reports as requested by clients
• Assist with quotes
• Preventative maintenance scheduling
• Invoicing of charges to customers
• Reconciliation of invoices from contractors
• Approval of all service invoices
• Liaison with a wide variety of internal teams including service, logistics, sales
Skills and experience:
• Previous experience within the Foodservice Equipment industry - highly regarded
• Previous experience in a service coordinator position - 2 years+ 
• Previous experience dealing with Technicians and Contractors - highly regarded
• High level of written and verbal communication skills
• Fast and accurate data entry skills
• Pleasant and professional manner
• Team player with ability to work autonomously
• Strong character
• High level of customer service skills
• Strong work ethic
• Ability to work under pressure and to deadlines
• Strong problem solving skills
If you would like to join an organisation who encourages achievement, recognises and rewards exceptional performance then this may just be the company for you. 
How to apply:
Applications are via the apply now button only.  Please ensure all resumes are in WORD format.

Only successful applicants will be contacted for an interview.

Thank you in advance for your application.

Cash incentive referrals:

Command Recruitment have an exciting cash incentive referral program in place for all candidates who are referred to us and are successfully placed with one of our clients!  Simply get your friends and colleagues to get in touch with us and we will take it from there it's that simple!

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