Workplace Adviser, Advice line

Summary about this job

Detail information about job Workplace Adviser, Advice line. Terms and conditions vacancy

• Apply your extensive Workplace Relations knowledge
• Provide valuable support to employers tackling frontline issues
• Be part of a vibrant and collaborative team

The Australian Industry Group ("Ai Group") is Australia’s peak industry association, representing thousands of employers across a range of diverse sectors. Our Member Services unit provides vital support to our members on a broad range of Workplace Relations matters including:

• Award and Enterprise Agreement interpretation;
• Employment law issues ranging from unfair dismissal to discrimination;
• Workplace Health and Safety and Workers’ Compensation; and
• Application of HR policies and procedures.

About the Role

This role presents a unique opportunity to utilise your extensive Workplace Relations/Human Resources experience to engage directly with members on a wide range of employee relations matters.

As part of a collaborative team, you will have the opportunity to work independently as well as to seek and offer assistance to your immediate colleagues and the organisation. Your ongoing learning will be a priority to meet the changing knowledge requirements of a dynamic Workplace Relations environment.

About You

To be successful in this position, you must possess the following key criteria:

• Degree qualifications in Law, HR or a related discipline together with at least two years' experience in a Workplace Relations role or a HR role with significant IR responsibilities;
• The ability to analyse and interpret detailed information, such as regulations, legislation, awards and agreements, and provide clear and concise advice on workplace relations issues to a high standard in a fast-paced environment;
• High interpersonal and relationship building skills with the ability to liaise with people at all levels of business;
• Strong written and verbal communication skills with a proven ability to translate complex issues and concepts into ‘plain English’;
• Excellent attention to detail and accuracy;
• Demonstrated ability to perform within a team environment; and
• Strong customer service delivery focus.

Previous experience in a telephone advisory environment is desirable.

The Perks

In return, we will offer you a collaborative work environment and an attractive remuneration package, as well as opportunities to grow within the role and further develop your workplace relations knowledge.

How to Apply

If you have the passion and skills to succeed in this role please submit the following:

• a copy of your resume; and
• a cover letter addressing the seven key criteria above

by clicking "Apply Now".

For further information about this opportunity please don’t hesitate to contact Usha Kannan at [email protected].

For more information about Ai Group go to www.aigroup.com.au

Ai Group is an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees. We welcome applicants from diverse backgrounds to apply to any of our vacant positions. We promote flexible ways of working including part-time, talk to us about flexible working arrangements.