Technical Account Manager (Customer Success Manager)
Partner with our leading clients to provide successful HR software solutions
Summary about this job
Other
Company: PageUp People
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-3-3088-7710
Fax: +61-7-1183-6951
E-mail: n\a
Site: n\a
Detail information about job Technical Account Manager (Customer Success Manager). Terms and conditions vacancy
PageUp delivers a Software-as-a-Service Talent Management solution that enables leading organisations globally to hire, onboard, develop, engage their people. We are one of Australia’s biggest success stories in Talent Management software. We have an innovative software platform that is used by 2.6 million customer employee users in over 190 countries. Currently PageUp is experiencing significant growth and with clients at the heart of what we do, we have an opportunity for a client focused account manager to join our Melbourne team.
Who are you?
Systems savvy and client focused, you are looking for a role that blends people and technology to drive successful outcomes for our leading clients. You have either worked with web based software applications before or have a background in Human Resources, most importantly you like understanding how things work and being able to use them to solve business problems. You are able to use your HR expertise to partner with our clients to enable them to use PageUp to meet their Talent strategies. Providing a level of high quality service, you are passionate about building strong customer relationships and have a client focused attitude which sees you striving for the best possible solution. If working at a fast pace, in a collaborative cross-team environment excites you, then this is your ideal career move.
What will you work on?
Create Raving Fans out of our clients as you work on:
- Maintaining regular interactions with your designated accounts through calls and face to face meetings
- Regularly performing needs analysis and account servicing (config, process review etc) to meet client needs
- Preparing and educating clients about system upgrades or improvements that coincide with our product marketing
- Proactively providing input into product upgrades and overall development
Who are we?
In short, we provide technology solutions that help employers worldwide attract, hire, develop, retain, and improve employee performance. We are a fast-growing technology business. We have a global presence with growth continuing across Australia, the United States, the EMEA region and South East Asia. We are a passionate group of individuals who love what we do and enjoy the successes we have achieved. We don't take ourselves too seriously! Yes, we have deadlines and work under pressure, but we have fun doing it.
Apply now and join us for the ride.
Equal Opportunity at PageUp
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.