Training Facilitator

All vacancies of AustraliaHuman Resources & RecruitmentTraining Facilitator

Datacom are currently seeking a Training Facilitator to join our growing L&D team in Modbury.

Summary about this job

Training & Development

Company: Datacom

Location: Adelaide

Work type: Full Time

Salary: n\a

Phone: +61-8-3254-1383

Fax: +61-7-1211-2411

E-mail: n\a

Site:

Detail information about job Training Facilitator. Terms and conditions vacancy

  • Located in Modbury, with parking provided
  • A highly rewarding and inspiring career opportunity
  • A brand new and rapidly expanding team
Due to continued growth, Datacom are seeking the expertise of a Training Facilitator to join our passionate and high performing L&D team. In this role, you will be responsible for delivering face to face training sessions, maintaining records of learning, identify training improvement opportunities and communicating this with the wider Learning & Development team.

To be successful in this role, you will be able to demonstrate a blended learning approach utilising various adult learning principles to engage your learners to achieve competency and business metrics.

About Datacom:

With over 5,200 people, and annual revenues of over $1.2 billion, Datacom is one of Australasia's largest professional IT and Contact Centre services companies. Datacom has extensive expertise in the operation of data centres, the provision of IT services, software engineering and application management, as well as payroll and customer service design and operations. Founded in 1965 and, operating across a number of regions, Datacom has a successful trading history of consistent growth and profitability from a track record of delivering innovative, cost effective digital and technology solutions. Datacom is committed to hiring, developing and promoting diverse talent. Our people are the best in their fields - smart, passionate, and dedicated to providing exceptional services to our customers. This makes for a rewarding and fast-paced work environment.

About the role:
  • Facilitation of training 
  • Manage course content and material in our learning management system
  • Co-ordinate classroom courses and course material for facilitation
  • Identify learning improvement opportunities
  • Assisting in the creation and maintenance of training material
  • Training administration activities
  • Identifying process improvement opportunities
  • Providing coaching support to phone agents and business leaders
About You:
  • Experience delivering training to a wide range of audiences
  • Experience training in a Contact Centre environment is desirable
  • Able to deliver engaging training to meet performance objectives
  • Excellent communication skills, both written and verbal
  • A high level of attention to detail
  • Intermediate to high computer literacy
  • Knowledge of adult learning principles
  • Knowledge of project management
  • Cert IV in Training & Assessment 
  • For security clearances purposes, it is essential that you are an Australian Citizen and able to pass a criminal history check. 
At Datacom Connect, we know how to recognise the work you do and offer inspiring leadership programs and development opportunities. We also offer flexible working arrangements, a corporate wellness program and provide you with the technology to enable you to work efficiently.

Our future looks bright. And so can yours. If you're ready to make a move, we're ready to talk.

How to Apply:

Please send your application to Sarah Davis, Recruitment Coordinator by clicking APPLY NOW.

Responds for Training Facilitator on FaceBook

Read all comments for Training Facilitator. Leave a respond Training Facilitator in social networks. Training Facilitator on Facebook, LinkedIn and Google+