Learning & Development Consultant (JR007)

Summary about this job

Detail information about job Learning & Development Consultant (JR007). Terms and conditions vacancy

• Full-time contract role based in Joondalup and West Perth locations
• Highly accessible locations directly by Joondalup and West Perth train stations
• Attractive salary package and potential permanency on offer

To apply for the below position, please submit your resume and cover letter directly to: [email protected]. In the email subject line, please include the FULL position title and reference number.

What will you be doing?

Our Learning & Development Consultant is responsible for the design and delivery of improvement activities that support and drive the strategic objectives of the Sales and Member Service division. Working in a diverse environment, you will enjoy liaising with stakeholders to develop initiatives that address improvements to our member interactions. 

The Learning and Development elements support our frontline Sales and Service teams, their leaders and a number of specialist support functions across a number of WA locations.

On a daily basis, our consultants deliver and coordinate the induction training for our Sales and Service teams’ recruits. The delivery of this training is conducted in an adult learning environment where adaptation to learning styles is paramount to success. Our training is delivered in both a face-to-face and remote context as we service requirements in the metro and regional areas.

Reporting to the Learning & Development Manager, this position is a full-time, 12 month maximum term opportunity with the potential to be a permanent role based on performance.

What are we looking for in you?

We focus on hiring people that understand what our members want and what we need to do to deliver great experiences. To be successful, you will come from a background of sales and customer service experience with a track record of success in training or imparting sales knowledge.

On a daily basis, you can expect to be achieving the following:

• Designing and delivering development programs to identify and improve key competencies

• Utilising data to quantify skill and knowledge gaps, and design remedial solutions that encourage self-led learning
• Continually evaluating, developing and modifying learning and development training, resource materials and programs to maintain currency
• Delivering training and learning support as required
• Completing ad hoc projects, tasks or research where required

What can we offer you?

• A friendly, fun and professional environment across all our Perth locations
• Recognition for strong performance and high achievement
• Fantastic onsite facilities including massage chairs, pool table, exercise room and showers
• Generous discounts on all RAC products and services plus free roadside assistance once you have completed probation
• A professional, supportive and inclusive environment where you feel welcome
• Access to a very active Social Club that builds strong morale across the business 

So you think you have the adaptability, flexibility and communication skills to be our next Learning and Development Consultant? Please apply following the instructions on this ad.

Applications close Friday 3 August 2018

If you would like further information about this vacancy, please contact James Rowbottam on 9436 4520.

To apply for the above position, please submit your resume and cover letter directly to: [email protected]. In the email subject line, please include the FULL position title and reference number.

About RAC

RAC is one of Western Australia’s most trusted brands and has been a part of the WA community since 1905. From our origins as a motoring club, we have grown to an organisation of over 1400 employees serving more than 1 million members with a diverse range of products and services.

As an Equal Opportunity Employer, RAC encourages applications from all cultures, genders and abilities. At RAC we innovate and craft, advocate and campaign, challenge and reinvent. We want to be WA’s most valued organisation and our people are at the centre of this. We need people who want a career not just a job. We want motivated people who see the bigger picture and strive to make things better for our members and WA. If this sounds like you, then we would love to hear from you.