Learning & Development Manager - West Perth
Do you want to be at the start of something new and exciting?
Summary about this job
Training & Development
Company: Stellar Asia Pacific
Location: Perth
Work type: Full Time
Salary: n\a
Phone: +61-8-5056-4275
Fax: +61-8-3118-7799
E-mail: n\a
Site: n\a
Detail information about job Learning & Development Manager - West Perth. Terms and conditions vacancy
Imagine working in an environment where the culture is built on Open Book Management principles.
Imagine a workplace that shares its financial information with every employee.
Imagine being celebrated for who you are and rewarded for achieving your goals a work.
About the role:
We are setting up a brand new call centre and need a Learning & Development Manager.
In this role you will manage the centre’s Training function in line with company training standards to ensure the client’s and company’s expectations are met.
To be successful in this role you will have:
- experience and an understanding of the Contact Centre environment is desirable
- a Certificate IV in Workplace Training and Assessment or proven experience in the workplace in this area is essential
- knowledge in developing & maintaining training materials that meet client, company and industry standards
- a demonstrated proven history of achievements and taking accountability for results
- effective facilitation skills incorporating adult learning, to ensure learning objectives are achieved and team members are fully equipped to be successful in roles
- demonstrate effective leadership with a team of trainers
What we can offer you:
- a diverse and supportive team environment – everyone is welcome here, and our differences make us stronger
- the potential to receive monthly rewards for achieving targets
- an environment filled with fun, respect, integrity, innovation and transparency
- growth and development opportunities
- an Annual Awards Night where we celebrate achievements and successes
Stellar is an equal employment opportunity employer and we value diversity and inclusion in the workplace. We encourage applications from people of all ages and genders, people who identify as Aboriginal and Torres Strait Islander and groups who are culturally and linguistically diverse.
You must be an Australian citizen to apply for this role and be prepared to complete a background check.
About us:
We are an award-winning business process outsourcer, with contact centres in Australia, the Philippines and the USA. We partner with some of the world’s most loved brands, as well as government, healthcare and travel industries.