Account Manager

Summary about this job

Detail information about job Account Manager. Terms and conditions vacancy

• Work with Australia's leading Analytics & Optimisation consultants
• Be part of one of the fastest growing industries - Data and Analytics
• Flexible working conditions, fast pace environment, part of a global network

We’re looking for an experienced, proactive and data-minded individual to join our growing team as an Account Manager supporting Australia’s best-known brands.

Our clients range in their level of data and analytics sophistication; from those just getting started and needing our help to establish data and analytics teams and best practices, right through to those clients who look to us to help develop sophisticated attribution and propensity models. The Account Manager bridges the gap between the client and our internal team of planners and technical consultants. They are responsible for driving the relationship forward, understanding their needs and identifying new opportunities to the account, becoming an indispensable partner and trusted advisor.

The right candidate will have over 6+ years of digital experience in the same or similar role (media or advertising), be a natural problem solver, expert communicator, multi-taker and enjoy cultivating relationships based on results.

Overview

The Account Manager role is pivotal in our organisation, wearing many hats this person will be responsible for building strong relationships with our existing clients, acting as the client’s advocate and working with our internal team members to ensure that the client’s needs are understood and we have delivered to expectations. This person will have excellent communication skills, be organised, details-obsessed and the ability to translate complex (sometimes technical) solutions in a language everyone can understand.

Qualities we think are important for this role;

• A love for data, being on the cutting edge of technology and an enthusiasm for learning new things every day
• You are organised, proactive and detailed oriented 
• Being able to facilitate thought-provoking discussions, a good listener, and a plain speaker
• A keenness and openness to always be learning and educating those around you

As part of the role, the successful candidate will:

• Maintain client relationships, manage projects, timelines, resources and budgets
• Managing multiple simultaneous projects across multi-skilled teams
• Running meetings, presenting from the board level down and identify needs, goals & opportunities for growing clients 
• Collaborate with in-house analysts and technologists on projects and reports, making sure we provide quality outcomes every time
• Plan and facilitate workshops and presentations 
• Help guide the pitch process for prospective clients

Must haves;

• Minimum of 7 years working experience with at least 3 years proven track record at an Account Manager level
• A nice person, who is honest and works with integrity
• Strong presentation, verbal, and written skills
• Confidently manage client relationships from the executive level down
• Think you will excel in a fast-paced, entrepreneurial environment with minimal supervision
• Have Australian residency and currently live in Australia
• Advanced Microsoft Word, PowerPoint and Excel skills
• Experience working with Adobe Analytics and Google Analytics preferred, but not mandatory

Why work for us?

We believe in paying people what they think they are worth; you tell us what you're looking for and we'll tell you if our pockets are deep enough. We can't promise you the world, but we can promise you a fun place to work with a company that is growing fast so you will have plenty of opportunities to develop both locally and globally too.

The good news is, you will be surrounded by people who are smart, passionate about their work, and always willing to help each other. You'll work on a shiny new Apple MacBook Air, which you can take home; you'll get 6 weeks off each year, have a flexible working environment, a phone allowance and plenty of travel opportunities - I mean, who wouldn't want to join us!

Who we are.

Digital Balance is a specialist digital analytics and optimisation consultancy, located in Perth, Melbourne and Sydney. We provide a range of analytics and optimisation services, including strategic consulting, implementation, training, support and governance across Adobe Analytics, Adobe Target, Adobe Audience Manager, GA 360, Ensighten Manage & Ensighten Pulse as well as other core marketing technologies.