Security Engineer (Incident Response)
Provide Support to Dimension Data's cloud infrastructure. Review and respond to critical incidents - Qualys, Windows / Linux, Python, IDS
Summary about this job
Security
Company: Dimension Data
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-2-2916-4779
Fax: +61-3-8728-8151
E-mail: n\a
Site: n\a
Detail information about job Security Engineer (Incident Response). Terms and conditions vacancy
Do you want to be the person who exceeds your potential?If you have a desire to succeed and drive your own career, Dimension Data offers you the opportunity to make that happen.We’re positioned to lead the change in the biggest transformation that the IT industry has seen in decades — and we need your talent, skill, and ambitious ideas. As a Global Top Employer to over 28,000 great people in more than 58 countries, you’ll be working with teams across the world. You’ll be doing great things for our clients and helping them achieve their business ambitions.
- Monitoring - Ensure the sites are configured, installed, tested and operational by performing necessary checks and responding to alerts
- Support - Provide L3 support and investigate / identify the root cause of the incidents and problems and carry out repairs through to resolution.
- Take full ownership of managing and resolving the incident
- Analyse and escalate support calls accordingly
- Perform and report on root cause of the incident, problem or event
- Document the findings
- Document the actions
- Develop work around plans where required
- Ensure action taken is compliant to standards and service level agreeements
As part of this team, you will be required to the required handover procedures for shift changes to ensure service continuity. They complete and maintain any shift hand hover schedules.
Key Selection Criteria
- Demonstrated experience as a L3 Security Support Engineer or SOC Engineer / Analyst
- Windows / Linux O/S
- Qualys
- Firewalls
- Anti Virus
- Anti Malware
- Anti Spam
- Perl / Python scripting
- CyberArk (Or similar for IPAM)
- Well versed with security hardening principles
- Familiarity with Intrusion Detection Systems
To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Daniel Farrell on 1800 456 122. Please quote our job reference number: 369029.