Business Analyst - Convenience Retail

Summary about this job

Detail information about job Business Analyst - Convenience Retail. Terms and conditions vacancy

One of our large retail clients is looking for a strong functional Business Analyst in the Convenience Retail space.
This is a 6 months contract with possible extensions based in Sydney, CBD.
Responsibilities:

• Documenting Business Functions and Capabilities in the Convenience Retail space.
• Documenting Service Delivery Processes (AS-IS and  TO-BE)
• Documenting Scenarios/use cases,
• Development of knowledge repositories, Training plans, Training guides,
• Workshops facilitation to elicit requirements, develop Service Management processes aligned with ITIL v3
• Document support model and approach
• Provide clear and concise documentation of agreed solutions, implementation plans and operational documentation
• Complete business cases in conjunction with Project Managers, and Solution Architects.
• Data Analytics to review call data and understand challenges,
• Stakeholder Management.
• Capture business requirements considering the strategic future outlook and minimising business impact at the same time considering “What's in it for the business”.
• Build and develop effective working relationships with business & customers to ensure business strategies are understood.

Experience:

• Retail industry experience in Tier 1 or Tier 2 retailer in a similar role.
• Retail Functional knowledge desirable.
• Able to work independently with the business SMEs.
• Experience in core retail like merchandising, supply chain, FMCG, etc.
• Ability to work with the Business as a BA.
• Excellent communication skills. Very articulate.
• Excellent business facing experience.
• Should be able to share best business practices and frameworks from previous experience.
• SAP Retail experience is really good to have. 

Should you have the required experience and are looking for a challenging role please send an updated CV in word format to Pal at [email protected] 
 
Please note only shortlisted candidates and those with full Australian working rights will be contacted for the role.