Sharepoint Administrator/Support

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We are looking for SharePoint Administrator/Support to join our expanding team.

Summary about this job

Database Development & Administration

Company: Datacom is one of Australasia’s largest professional IT services companies

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-8-2117-5129

Fax: +61-8-6099-8121

E-mail: n\a

Site: n\a

Detail information about job Sharepoint Administrator/Support. Terms and conditions vacancy

Career potential in a national team
Unique opportunity to enhance your career
Fantastic Team Culture

About us

With over 5,200 people, and annual revenues of over $1.2 billion, Datacom is one of Australasia's largest professional IT services companies. Datacom has extensive expertise in the operation of data centres, the provision of IT services, software engineering and application management, as well as payroll and customer service design and operations. Datacom is committed to hiring, developing and promoting diverse talent. Our people are the best in their fields - smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced work environment.

Our scale and experience means we get to do the most interesting, complex and challenging projects that this country has to offer. Don’t be scared by our size, as our team exists and operates with autonomy within the wider Datacom business, giving us the best of both worlds, scale and support as well flexibility and the remit to carve a new path for ourselves. We’re on the lookout for passionate, smart and dedicated people to continue our growth and success. Welcome.

We are looking for SharePoint Administrator/Support to join our expanding team. Working together with other team members to provide excellence in service to one of our critical customer, the key focus of the role includes

Maintenance of SharePoint environment and monitor multiple SharePoint farms
Join SharePoint BAU team, help customer build their SharePoint Portals, team sites.
Service desk liaison
Monitor and resolve Level 1 and some Level 2 issues. Escalation and tracking of all issues, maintenance of issue register, including an accurate representation of all record of assets, issues and resolution action
Coordinating issue response plans and driving resolutions, including user roll-backs and re-migrations
Ongoing Enhancement and Administration, prepare and maintain system documentation and processes as required.
SharePoint Sit collections, site setup, branding and walk through's to the customers
Troubleshoot SharePoint issues including Nintex, InfoPath and some custom solutions
SharePoint Change Management and Incident Management

Required Skills & Experience:

2+ years SharePoint administration/Support experience
3+ years’ Support/Field Service experience
Exceptional Customer Service skills
Team player and great communication skills

Desired Skills & Experience:

SharePoint development experience is highly desired
Insights on Infrastructure and DB Management
Experience with AvePoint products

What's on offer?

Datacom has a culture second to none. Our employees agree the best thing about working for Datacom is the opportunity to work with like minded people - passionate, talented and driven.

Would you like to work with some of Australia's best talent?

See how bright your future could be at Datacom at http://www.datacom.com.au/Special-Pages/Future-Is-Bright.aspx

We look forward to hearing from you.

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