Experienced IT Support Technician

Summary about this job

Detail information about job Experienced IT Support Technician. Terms and conditions vacancy

Are the following values important to you: Morals, Truth, Integrity, Self Improvement, Initiative, Putting Others First, Reliability? If so, we are the company for you!

MTI Business Services provide IT services to a wide range of small businesses, predominately in the eastern suburbs of Melbourne.  Our primary home office is in Belgrave Heights, Victoria.

We are looking for a dynamic and experienced level 3 or similar network technician, and the successful applicant will also be the escalation point for our current level 2 technicians.  The role is to preferably be full time, covering a mixture of IT services and project ticket work, with occasional helpdesk as required by the business.

The successful applicant will be expected to travel to client sites using their own car. MTI will pay a travel allowance. A work from home option is also considered.

To apply for the role, the applicant must:

• Be someone who would demonstrate our core values/what the name stands for
• Be reliable
• Be punctual
• Have a desire to learn
• Have hands on experience
• Be a good communicator
• Have excellent problem solving skills
• Be well presented at all times
• Be located within a 40 minute drive of our Belgrave Heights office.

Optional items we would be looking for include:

• Microsoft Cloud services
• Latest server operating system knowledge and skill set
• SQL server detailed knowledge
• Resolve network issues
• Router configurations
• Server fault finding
• Telephone assistance
• General user troubleshooting
• Security knowledge
• Understand small business
• ConnectWise Manage and/or Automate experience

If you feel you are a good fit for this position, please demonstrate you have read this listing by sending your customized introduction and any relevant details to [email protected] and we will talk further!

The Director
MTI Business Services