Project Manager

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We have a fantastic opportunity for a Project Manager to join our high-performing Service Excellence team.

Summary about this job

Programme & Project Management

Company: QBE

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-2-4645-7863

Fax: +61-7-9554-6175

E-mail: n\a

Site:

Detail information about job Project Manager. Terms and conditions vacancy

Location: Park str.

Term: 18 month contract

 

Our business, our culture

QBE is one of the top 20 global general insurers and is recognised as Australia's largest international insurance and Reinsurance Company, with operations in 37 countries around the world.

Working at QBE, we recognise the value of diversity and inclusion in the workplace and support a range of flexible work arrangements to promote a better family/life/work balance.

We offer you a dynamic workplace culture, one that values and leverages the unique ideas, capabilities and experiences you bring irrespective of where you are in the world. We believe this strengthens our ability to deliver on our business goals, particularly as it relates to innovation, growth and our focus on customers.

The opportunity

We are building our Service Excellence delivery team, to implement amazing solutions during an exciting period of customer, operational and process transformation. As such we have a fantastic opportunity for a Project Manager to join the team in our Park Street office.

This is a pivotal role implementing projects at the heart of our Service Excellence program. This will involve delivering end to end process redesign projects, using a range of process and digital levers.

About You

As the successful candidate, you bring unique insights and perspective to project management for improved customer and operational outcomes. You have the ability to creatively solve complex problems with innovative solutions.

You:

  • Thrive on building and fostering a collaborative team environment
  • Have demonstrated ability to lead, manage and motivate a cross functional team in complex environments
  • Have extensive experience in a Project Management function and broad knowledge of both ‘waterfall’ and Agile project management processes
  • Have strong knowledge of Operational Excellence methods including Lean Six Sigma
  • Have exceptional stakeholder engagement and communications skills
  • Have strong experience in identifying opportunities with your business customers and writing Business Cases

Responsibilities will include:

  • Working with our Business customers to understand their business environment, helping to identify the business problems to solve, using strong facilitation and workshop practices
  • Managing QBE projects and ensuring a focus on delivering to support QBE Service Excellence and department strategic objectives and delivering benefit to QBE customers
  • Performing regular program reporting including the reporting on schedule, budget, scope, quality, risks, issues, dependencies, team, stakeholders and benefits
  • Working with the Program Delivery Office to schedule and resource projects balancing department’s demand and supply
  • Effective project risk and issue management
  • Coordinate Team stand-ups, retrospectives and showcases to deliver project sprints

Benefits?

At QBE, you will be provided with a competitive remuneration structure and benefits, in an environment that offers support, and encourages career development and learning.

We offer a range of benefits and discounts including:

·         Paid Parental leave (inclusive of paid superannuation during this time)

·         Secondment opportunities

·         Employee assistance programme

·         Paid volunteer leave

·         Purchased leave

·         Product discounts

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

 

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