Level 2 IT Support Officer
Level 2 IT Support Officer role at Prestons Head Office location with immediate start available and education training support offered.
Summary about this job
Help Desk & IT Support
Company: Private Advertiser
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-6682-8035
Fax: +61-7-4461-8788
E-mail: n\a
Site: n\a
Detail information about job Level 2 IT Support Officer. Terms and conditions vacancy
- Prestons location
- Full time position
- Immediate start available
About the business
Architectural Window Systems is one of Australia's leading suppliers of aluminium window and door systems offering an extensive range of locally designed window and door suites for residential and commercial applications and is considered a market leader in the design & supply of architectural aluminium profiles.
A Level 2 IT Support Officer is required to join our head office based in Prestons NSW. This position offers a varied environment, working with both internal users and our extensive fabricator network. This role is a fantastic opportunity to join a growing enterprise environment, build your career and gain excellent experience. The successful applicant will be given the opportunity to complete additional IT training and certification to help further their career.
Occasional interstate travel may be required for this position, with all travel and accommodation expenses covered by the company. Some after-hours work including project work, preventative maintenance and on-call support will also be required, on a rotating roster.
About the role
The key responsibilities for this position include:
- Support and deployment of PCs, laptops, tablets, printers, mobile phones and office phones.
- Support of our ERP system.
- IT project work such as new server deployments.
- Monitoring our internal and external server/network environment.
- Monitoring and regular testing of backups.
- User creation and maintenance in an Active Directory/Exchange based environment.
- Creation and maintenance of accounts and documents for our DRM system.
- Liaising with vendors for warranty/service calls/faults.
- Second level support for industry specific software, generally limited to installation/firewall/permissions issues.
Skills and experience
Required Experience:
- Minimum 2 years' experience in an IT role.
- Advanced troubleshooting skills in a Windows based environment.
- A pro-active mindset when it comes to improving both your environment and yourself.
- Industry certification or related TAFE/University education.
The ideal candidate would have:
- Experience with SQL (Microsoft SQL preferred) including writing queries and stored procedures.
- Experience with SSRS or Crystal Reports.
- Experience with Infor SyteLine/CloudSuite would be highly advantageous.
- No agency enquiries will be fielded for this position.
- Applications close Friday 6th July 2018.
- Please apply in writing to [email protected]