Installation, Implementation & Support Expert for Hospitality POS
We are currently on the search for Point of Sale System Implementation & Support Expert to expand our customer service team in Brisbane.
Summary about this job
Help Desk & IT Support
Company: Bepoz
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-3-7706-9393
Fax: +61-8-3921-1621
E-mail: n\a
Site: n\a
Detail information about job Installation, Implementation & Support Expert for Hospitality POS. Terms and conditions vacancy
- Key player in providing POS solutions and related services within Hospitality
- Long term position
Bepoz is Australia’s leading supplier and developer of point of sale (POS) systems for the hospitality industry. For over 40 years we have been at the forefront of developing POS technologies that are powerful, affordable and scalable. We are trusted by over 3000+ venues across Australia, including some of the country’s biggest casinos, clubs and hotel groups.
In addition to our POS system Bepoz offers fully integrated Digital Signage, CCTV and Paging solutions.
We are currently on the search for Point of Sale System Implementation & Support Expert to expand our customer service team in Brisbane.
We are seeking an individual with 3+ years of experience in a similar role and a strong understanding of hospitality POS systems (preferably as a sys admin in Pubs/Clubs or Groups).
Responsibilities & Duties involve:
- Implementing and supporting POS systems into hospitality businesses
- Supporting end users remotely and onsite
- Training end users on POS, Inventory and Loyalty Systems
- Implementing POS, Inventory and Loyalty systems into Pubs and Clubs
- Working both in-house and onsite
- Documenting technical issues and liaising with in-house development and with customers
- Ensuring customers’ requests are met
Skills & Qualifications:
- Prior experience implementing and managing POS, Inventory and Loyalty Systems for venues
- Hospitality Experience, working in Pubs or large F&B Venues is advantageous
- Ability to work alone and in a team
- Strong IT Skills including networking, Windows Server Skills, SQL
- Strong diagnostic skills
- Ability to manage customer relationships and expectations
- Commitment and dedication to delivering the customer with a positive experience
- Excellent customer service skills to interact with all levels of staff in a venue
- A positive and pleasant personality
- Ability to take full responsibility of the project and ensure a successful implementation
- Australian Permanent Resident or Citizen
Rewards & Perks:
- Above industry average salary packages
- Fully maintained company vehicle or car allowance
- A growing company with lots of potential for development and growth
This is a long-term position and an excellent opportunity a motivated individual to make their mark in this fast-growing company.