Service desk Analyst

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Level 1 Service Desk Analyst, fantastic permanent role.

Summary about this job

Help Desk & IT Support

Company: Paxus Australia Pty Ltd

Location: Melbourne

Work type: Full Time

Salary: n\a

Phone: +61-2-1797-1440

Fax: +61-3-5688-4737

E-mail: n\a

Site: n\a

Detail information about job Service desk Analyst. Terms and conditions vacancy

Fantastic Level 1 Service Desk Analyst permanent position based in the South East suburbs of Melbourne.

You will have the following skills/ experience:

Previous experience within a previous Service Desk or Helpdesk.
Understanding the use of a Ticketing System.
Provide level 1 and escalation support to business end-users
Provide assistance and troubleshoot problems relating to unsupported product (eg, Terminal Server environments, firewall and VPN)
Liaise with relevant external vendors/ customers
Be responsible for PC software install/ uninstall process
Troubleshooting on software applications, monitor and report any performance issues

To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Ferid Klancevic on . Please quote our job reference number: 200179301.

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