IT Assist

Summary about this job

Detail information about job IT Assist. Terms and conditions vacancy

We are currently searching for a dynamic, energetic and highly organised IT Assist who thrives on working in a fast-paced environment where no two days are ever the same. 

About the Role

Reporting to the Manger of IT, you will be responsible for providing technical support to the business. You will work very closely with the business to ensure IT issues are solved in a timely manner and with minimal disruption to the business. This role is varied and will offer challenges and development.

Major responsibilities will include:

• Being the first point of contact to all users requiring support.
• Install, configure and maintain PCs, networking equipment and network operating systems;
• Provide training and support for users;
• Maintain peripheral devices connected to workstations such as printers and hardware;
• Ability to provide technical assistance via phone, email and in person. 

The Ideal Candidate

To be successful in this role you must have:

• Completed an IT Degree or working towards completion.
• Experience in troubleshooting and supporting all hardware and software systems. 
• Knowledge of Office 2010 and Windows 7.
• POS software and EFTPOS support experience is highly desirable
• Relevant academic background and work experience
• Experience working with Desktop and Laptop hardware
• Support of Microsoft Operating Systems,
• Network equipment such as router, switch, experience
• Excellent analytical and troubleshooting skills
• VBA experience is highly desirable
• Current Victorian Driver's Licence and police clearance;
• Excellent communication & organizational skills, ability to work to tight deadlines;
• The ability to work as part of a team with a positive "can do" work ethic.

If you are ready to explore a new chapter in your career for, then please apply.

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