Service Desk Support Officer
Fantastic opportunity to join a great team
Summary about this job
Help Desk & IT Support
Company: Private Advertiser
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-7-4293-5543
Fax: +61-8-6109-8636
E-mail: n\a
Site: n\a
Detail information about job Service Desk Support Officer. Terms and conditions vacancy
About Us
Our company provide Managed Services, Hosted Infrastructure, Voice and Data Solutions to a national client base. We have provided solutions for over 10 years to a growing client list in mining, manufacturing, professional services and retail.
About the role
Due to growth in our client base a fantastic opportunity exists for a full time Level 1 Support Engineer to join the Service Desk in a dynamic Managed Services company located in the Brisbane CBD.
To be successful in this role you will require the following personal and technical capabilities:
- Minimum 2 years experience in a busy 1st Level Help Desk / Service Desk environment
- Strong knowledge of Microsoft O/S, Microsoft Products, networking, general software and hardware and Active Directory
- Equipment installation including PCs, servers and network equipment
- Client focus and customer centric attitude
- Ability to provide remote and on site support
- A sense of urgency and self-motivation
- Excellent verbal and written communication skills
- Be able to work as part of team
In addition;
- You must hold a valid Australian driver's license
- Some weekend and after hours work maybe required
Tertiary level qualification or equivalent preferred.