IT Desktop Support Officer
Looking for an experienced IT Desktop Support Officer with outstanding communication skills to work with our client on a full time & permanent basis.
Summary about this job
Help Desk & IT Support
Company: BlueRidge Recruitment
Location: Sydney
Work type: Full Time
Salary: $70,000 - $74,999
Phone: +61-2-7083-1903
Fax: +61-8-3014-9360
E-mail: n\a
Site: n\a
Detail information about job IT Desktop Support Officer. Terms and conditions vacancy
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Full-time/permanent position
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Northern Beaches location
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Working for a great cause
We are looking for a IT Desktop Support Officer to work with our client on a full time & permanent basis.
Working as part of IT Service Desk, the IT Desktop Support Officer will play a key role in providing phone based and face to face Level 1, 2 & 3 technical support to more than 3000 people across 20 locations. As the IT Desktop Support Officer, you will be responsible for the technical assistance and installation of a broad range of products such as Citrix XenApp, MS Office, Windows desktop OS, MS Server, MS Server products eg. Exchange, SQL Server, Terminal Services, Office 365.
Role Responsibilities;
- L1, 2 & 3 technical support with Windows 7, 10 desktop and 2008 r2 /2012/ 2016 server operating systems.
- Supporting share-point and Office 365.
- Installing & troubleshooting peripherals, printers & Citrix/RDP thin clients.
- Group Policy & Active Directory administration, user provisioning and permission configuration.
- Switch management, access point configuration, routers and thin clients.
To be considered for this role you will need;
- Minimum 3 years' experience carrying out the above or very similar responsibilities.
- Superior client/customer service and interpersonal skills.
- Task management, project coordination and implementation skills.
- Willing to travel to the Northern Beaches each day.