Technical Support Engineer

Summary about this job

Detail information about job Technical Support Engineer. Terms and conditions vacancy

• Dynamic and Relaxed Working Environment
• Sydney CBD Fringe Location
• On Site Car Parking

About the business

A Technical Support Engineer vacancy has opened up in our team and we are looking for interested candidates to work in one of the fastest growing tech companies in Sydney. We are seeking a resourceful, motivated, reliable and skilled team member. Big growth opportunity. Training is provided for the right candidate.

About the role

• Provide 1st and 2nd level onsite and remote support for software and operating systems on servers, desktops, laptops and printers.
• Installation of operating systems, application software and customizations as required on server, desktops, laptop or printer platforms.
• Installations of desktops, laptops, monitors and printers.
• Perform backup and restorations on servers as required.
• Ability to diagnose performance issues on systems.
• Maintain technical documentation to required levels.
• Physical installation of servers and network devices into rack units.
• Perform IT related tasks as guided and instructed.

Benefits and perks

• Dynamic, fun and flexible working environment.
• Exposure to cutting edge, world leading technologies.
• Training is offered off and on job.
• Big growth potential.

Skills and experience

• Hands on experience with Networking and Operating Systems.
• Knowledge of LAN's at the infrastructure level.
• Understanding of WAN's concepts at the infrastructure level.
• PC Hardware / Software experience.

Professional Knowledge:

• Base technical knowledge of Windows 2008 Server and newer.
• Sound technical knowledge of Microsoft Windows 7 and Office 2010 and newer.
• ITIL foundations certificate would be an advantage.
• MTA Microsoft Technology Associate is preferable.
• CCNA Networking certificate is preferable.
• Application support and trouble-shooting methodologies.