IT Support Helpdesk Perth

Summary about this job

Detail information about job IT Support Helpdesk Perth. Terms and conditions vacancy

• Urgent shortlisting IT support vacancy in large blue-chip corporate office.
• Looking for candidates with previous IT Support/Help Desk experience.
• Strong technical background in Windows OS, desktop/laptop, hardware/software, end user support.
• Apple OS experience will be looked upon favourably.

Responsibilities

• Provide onsite IT Support, customer facing role in a fast paced corporate environment.
• Build devices, performing IT troubleshooting through diagnostic techniques and pertinent questions.
• Tracking, routing and redirecting problems to correct resources.
• Coordinate and follow-up with end users.
• Updating documentation as required such as quick reference guides, support documentation; contribute to common fixes and existing knowledge base.

Required Experience

• Strong English communication skills are a must.
• Ability to deal with corporate staff in a friendly and professional manner over the phone and face to face.
• A minimum of 12 months experience in an IT Support and Help Desk role.
• Troubleshooting, good analytical and problem solving skills.
• Self-starter, proactive and have initiative!
• Must have good accurate records keeping skills.
• Co-ordination skills and able to manage multiple priorities.

Application process:

Submit your CV via Seek (Click the Apply button)