Dynamics 365 Customer Engagement (CRM) Architect
Artis Group is seeking an experienced Solutions Architect with an expertise in Microsoft Dynamics including CRM / 365.
Summary about this job
Architects
Company: Artis Group
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-8835-9190
Fax: +61-3-7497-4972
E-mail: n\a
Site: n\a
Detail information about job Dynamics 365 Customer Engagement (CRM) Architect. Terms and conditions vacancy
About Artis
Founded in 2005, Artis Group is a multi-award-winning company and certified Microsoft Gold Partner & SAP Silver Partner. Our mission is to deliver digital business outcomes for our clients that enable customer engagement, empower employees, optimise operations, and future-proof their businesses. Please visit our website to read more about what we do, and why we do it!
Role Overview
Artis is currently looking for an experienced Solutions Architect to join our growing Dynamics practice in St Leonards. We are looking for someone who has a passion for Microsoft and Dynamics 365, who is experienced in working directly with internal and external stakeholders to identify and understand existing business processes, technical requirements, and other project objectives.
- Providing pre-sales support to Artis’ sales team
- Leading Dynamics 365 projects
- Ongoing development of solutions and add-on products
Desired Experience
- 10+ years of experience in various versions of Microsoft Dynamics including CRM / 365
- Strong communications, both written and verbal
- Experience in designing and communicating conceptual architecture and technical solutions
- Functional knowledge of D365 Sales and D365 Customer Services Applications
- Functional knowledge of D365 Field Services and Talent Applications preferable
- Hands-on experience with implementing D365 CRM online
- Hands-on experience with Dynamics CRM data migration, upgrade and integration
- Hands-on experience in building CRM solutions
- Experience in defining technical, operational, and user requirements
- Experience developing costed solutions for customers in either a presales, consulting or project delivery role
Desired Technical Proficiencies
- .NET, C#, JavaScript, CSS, HTML
- .NET Plugin and Custom Workflow
- SSRS Reports
- SSIS, KingswaySoft and Scribe
- Team Foundation Server (Source Control)