ServiceNow Architect - Contract

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The ServiceNow Architect will be responsible in the design, implementation and management of ServiceNow platform for a large telecommunication client.

Summary about this job

Developers/Programmers

Company: Genesis IT&T P/L

Location: Melbourne

Work type: Contract/Temp

Salary: Competitive Daily Rate

Phone: +61-3-6515-3333

Fax: +61-7-3275-9957

E-mail: n\a

Site:

Detail information about job ServiceNow Architect - Contract. Terms and conditions vacancy

  • 6 - 12 Months Contract (with the view to extend)
  • Global IT Consultancy / Large Enterprise Project
  • Melbourne CBD Location
A leading and reputable global IT consultancy is currently looking for an experienced ServiceNow Architect with experience in the design, implementation and management of ServiceNow platform, as well as experience in client interaction and project delivery handling while maintaining a high degree of customer relationship and satisfaction.

Key Responsibilities:
  • Configure/Code ServiceNow applications based on business requirements to facilitate rollout of new functionality, interfaces, modules and other items such as UI and Workflow configuration.
  • Collaborate effectively with other ServiceNow administrators/developers to develop solutions and handle general updates and configuration changes/requests.
  • Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations.
  • Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools.
  • Gathering and documenting user functional requirements, process requirements, and developing technical requirements.
  • Work closely with business and IT teams to gather input to support ongoing business needs for ServiceNow configuration, implementation and support.
Key Requirements:
  • Bachelor's degree in computer science, engineering or related field preferred.
  • Detailed knowledge and experience of ServiceNow at an architectural level.
  • Handled multiple projects for IT Service Management (ITSM) tools (ServiceNow) implementation and customization based on ITIL best practices.
  • Knowledge of other ITSM tools at a similar level would be an advantage.
  • Integration of ServiceNow with other applications & toolsets.
  • Java Scripting and Angular JS hands on experience.
  • Proven experience in full development lifecycle (requirements, design, build, test, deploy, support).
  • Experience in ITIL Service processes of Incident, Problem, Change, Release, Request fulfillment, Configuration Management and Service Desk function.
  • Team leading and/or management, including team planning, prioritizing & goal setting.
  • Certified ServiceNow Administrator / Certified Implementation Specialist 

Job Ref:
2745260

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