Level 2 Systems Engineer

Summary about this job

Detail information about job Level 2 Systems Engineer. Terms and conditions vacancy

• MSP experience essential
• Like minded, core focussed team with no egos!
• Focus on Personal as well as professional development

About the business

Calvert Technologies have been around for 22 years helping small businesses in South Australia get the most out of their business technology. We're proud to be a Microsoft Gold Certified Partner providing high quality information technology support and consultancy services that "doesn't break the bank" and allow our clients to enjoy real value, productivity and peace of mind.

About the role

Rapid growth means we have a new position available to the right candidate. The Systems Engineer is responsible for supporting equipment primarily in a Microsoft Windows environment, from pre- sales design through to implementation and support. The ideal candidate will have the ability to perform a wide variety of installation, configuration and upgrading of workstations, servers, hardware as well as software. Additionally, you will be able to provide investigative/diagnostic testing and repair/resolution of system, hardware, software and infrastructure faults. This position will also be an escalation point for the junior members of the team. Finally, this role will need to be able to perform their duties unsupervised as onsite work is a key component of this role.

• Complete pre- sales design, configuration, installation and support of equipment in a Microsoft Windows environment to the specifications of client proposals.
• Troubleshoot and resolve server or computer issues when contacted by clients by providing both on-site and remote support.
• Respond to inquiries from staff, administrators, service providers, site personnel and outside vendors to provide technical assistance and support.
• Be approachable as an escalation point for junior members of the team.
• Perform monthly maintenance works for key clients at their offices

Benefits and perks

• Like minded, core focussed team with no egos!
• Diverse range of clients and industries to work with
• No 2 days are ever the same – variety is guaranteed
• Focus on Personal as well as professional development
• Day off for your birthday!

Skills and experience

• At least 3 years' experience supporting clients in a Managed Services Provider environment.
• MCSA (Productivity, Cloud or Mobility) or MCSE qualifications.
• Strong understanding and experience with Office 365 (Hosted Exchange is essential)
• High level of experience in Server 2008 R2/2012 R2 – Group Policy, ADUC, DHCP, DNS, Remote Desktop Services, Virtualisation.
• Strong Networking experience (CCNA or equivalent)
• Experience in deploying/configuring/maintaining firewall devices (WatchGuard experience preferred)
• Familiarity with MDM solutions (Airwatch, Intune), Business Continuity, Backup/Disaster Recovery software (Veeam, ShadowProtect, Datto), cloud infrastructure or experience with LabTech/ConnectWise/ScreenConnect would be highly beneficial but not essential.

Essential to the role will be your ability to communicate to all levels of staff (technical or non- technical), maintain a high level of integrity in your activities, be resourceful in looking for solutions and be accountable in all things that you do and finally, above all you must be passionate about IT!

If you have a genuine desire to work with a team that embraces your desire for excellence, encourages a great team environment and gives you the freedom to work autonomously without being micromanaged then take the time to apply – we would certainly love to hear from you.

A salary package will be offered according to your skills, experience and suitability. Only those with a right to work in Australia need apply. If you have applied with us recently there is no need to reapply as we have you on file.