Digital Business Analyst

We are currently looking for two, technically savvy Business Analysts on a contract basis to work on digital projects to further enhance a customer journey, both relating to front end and the systems that they operate on. 

Based in Melbourne's CBD, your responsibilities will include:

• Gathering and producing requirements, identifying and assessing solutions
• Facilitating workshops and authoring aligned user stories
• Experience building robust partnerships with stakeholders ranging from development staff to Product Owners
• Strong stakeholder engagement and managements skills including stakeholder matrix and communication planning
• Mapping technical requirements and customer journeys
• Engineer processes and planning for digital projects
• Documenting change process

Experience: 

• 3+ years working as a Business Analyst working across digital projects
• Strong understanding of the Agile methodology
• Managing stakeholder expectations across the business
• Ability to liaise with technical staff (software development) as well as the CX team regarding UI/ UX
• Experience working with Jira and/ or confluence
  Knowledge of CMS, ideally Sitecore or AEM
• Prior experience working in e-commerce/ online/ retail environments would be highly regarded 

One of the projects will be focused around the website and the UX piece, the other will be around the systems integration behind the website.