ERP Guru

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This role is a varied, multi-function, hands on role suitable for an enthusiastic individual experienced in ERP software solutions.

Summary about this job

Consultants

Company: Private Advertiser

Location: Brisbane

Work type: Full Time

Salary: n\a

Phone: +61-7-2556-6000

Fax: +61-7-4747-1673

E-mail: n\a

Site:

Detail information about job ERP Guru. Terms and conditions vacancy

  • Great career advancement opportunity | Take the next step in your career
  • Permanent full time role | Immedaite start available
  • Multidisciplinary role | Be a focal point for many areas of the business

About the Company

Markinson is a business software company, dedicated to the creation and provision of innovative ERP, BI, POS, and CRM software solutions to the retail automotive aftermarket and electrical and industrial wholesalers throughout the Pacific region.  

As a 100% owned subsidiary of Constellation Software Inc. via its operating group, Vela Software Group, Markinson benefits from a strong corporate platform and international support, yet uses its proud 30+ year history of local industry experience to work closely with customers to support the achievement of business requirements.

About the role

We seek a confident individual experienced in ERP software solutions to join the Markinson family in a multidisciplinary role associated with maximizing customer value from our support and professional services deliverables. This is a permanent full time role based in our Eight Mile Plains office.

Reporting to the Professional Services & Support Manager, this role is a varied, multi-function hands on role. The successful candidate will act in a consultative and technical capacity when required and provide ongoing leadership for the support team. Through experience and actions, we expect this role to act as a focal point, working with the other department teams, to ensure a high level of customer service and satisfaction. Your main duties and responsibilities will include:

  • Provide general leadership to the support team
  • Assist in software testing, evaluation, validation and documentation
  • Identify and scope requirements for product enhancements as required
  • Investigate and solve business and software issues utilising manuals, tools, online help and available support resources
  • Provide consulting capacity when required
  • Assist in the identification and correction of data integrity issues and application faults
  • Act as the escalation point for the support team
  • Maintain successful team dynamic and effective collaboration with other teams within Markinson and the wider Vela Group.

Skills and Experience

The successful candidate for this position will have a strong technical understanding of ERP software solutions, ensuring quality support and consultative capacity for Markinson’s flagship ERP product, MomentumPro. The following skills and experience will be demonstrable:

  • Strong technical knowledge & understanding of ERP Software
  • Great leadership skills
  • Energetic and go-getting attitude
  • Excellent interpersonal communication skills (written & verbal)
  • Ability to achieve successful outcomes when handling difficult customers and situations
  • Ability to learn and understand new software packages
  • Strong level of skill in a variety of computer applications and the qualities of hardware and software used by the company
  • Self-motivation and an ability to work autonomously in a team based environment
  • Excellent attention to detail, problem solving and personal organizational skills

What's in it for you?

This is an interesting and varied role suitable for someone looking for the next step in their career. A competitive remuneration package based on your skills and experience is on offer, along with ample opportunity for career progression within the Vela group of companies.  

Apply Now!

If you are interested in this challenging and exciting opportunity, we invite you to apply directly via Seek to ensure the hiring manager has direct access to your application. We are proud to be an Equal Opportunity Employer.

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