IT Service Desk Analyst - Mascot
Aviation transport business requires a Service Desk Analyst to look after technical support for users across the organisation.
Summary about this job
Help Desk & IT Support
Company: Robert Half Technology
Location: Sydney
Work type: Contract/Temp
Salary: $27.00 - $30.00 p.h. + Super
Phone: +61-8-6262-4137
Fax: +61-3-9202-3855
E-mail: n\a
Site: n\a
Detail information about job IT Service Desk Analyst - Mascot. Terms and conditions vacancy
The Role
You will be working across a Windows environment supporting Microsoft Technologies and have a solid technical background, enjoy working with people and interacting with the business. We are looking energetic and quick thinkers who are happy to offer phone and face to face customer service to all users within the business.
Key responsibilities include:
- Supporting and troubleshooting various Microsoft technologies at Level’s 1 & some Level 2;
- Face-to-face, remote and call support across desktops, peripherals, various internal business application support.
- Responding to tickets promptly through excellent customer service;
- Working across: Active Directory, Windows 10, Office 365, Exchange
- Experience with Service Now ticket management is highly desireable
Your Profile
You must have outstanding customer service as well as excellent written and verbal communications skills to be able to perform in this role. In return you will be rewarded with a fun working environment with the opportunity to develop your skill as an IT Service Desk Analyst.
Apply Today
Please send your resume by clicking on the apply button or for further information, contact Henry Woo in our Sydney office at [email protected] .
Learn more about our Sydney recruitment services: http://www.roberthalf.com.au/recruitment-agency-sydney