IT Support Manager
Based at the Sydney Airport the successful applicant will provide IT support to all 3 Sydney Terminals as well as to our Melbourne operation.
Summary about this job
Management
Company: Airport Retail Enterprises Pty Ltd
Location: Sydney
Work type: Full Time
Salary: $60k - $70k p.a. + Commensurate with experience
Phone: +61-8-3214-4265
Fax: +61-7-5481-4946
E-mail: n\a
Site: n\a
Detail information about job IT Support Manager. Terms and conditions vacancy
IT Support Manager
Airport Retail Enterprises is a well-established and successful Australian owned and operated business operating airport food and beverage concessions across Australia including Sydney, Brisbane, Melbourne, Gold Coast, Townsville and Mt Isa.
Day to day responsibilities include:
- Ensuring IT equipment (POS/Office computers, printers, network, etc) are well maintained
- Respond to and prioritise computer equipment or software issues
- Communicating with Outlet and Business Managers to ensure a clear flow of information from the business to the IT Dept
- Installation of replacement POS computers, printers, network equipment etc
- Escalating issues internally or externally as required
- Updating procedures manuals and site configuration documents
Requirements:
- A passion for (Windows) computers and experience in a POS or Food Service environment - even if it is just working in the outlet
- Tertiary qualifications and/or relevant experience in computer hardware, software and networking
- Excellent verbal and written communications skills
- Ability to prioritise incoming issues, then provide a solution or escalate (internally or externally as required)
- Team player who is willing to provide a high level of customer service
- SwiftPOS, Microsoft SQL (installation), Xibo Digital Display, VoIP experience a bonus
- Working knowledge of Microsoft Office (Word, Excel, Outlook)
Please note: due to the anticipated high levels of applications, only selected candidates will be contacted for an interview.
Please ensure all attachments and CVs are in PDF or DOCX format to ensure they can be forwarded and shared within ARE.
For further information on Airport Retail Enterprises and to see all current Career opportunities please refer to our Website www.airportretail.com.au