Support Engineer

Summary about this job

Detail information about job Support Engineer . Terms and conditions vacancy

• Employee driven company culture
• Great variety of work and opportunity to grow
• Work hard, play hard team environment

Not much more to say other than that this client has impressed me most in the last 2 years. Their culture, growth and commitment to clients and staff are second to none. They have grown strongly in a difficult economy.  

• Fantastic company culture - mature, well defined
• A fast growing MSP that does things properly
• A strong and very stable company.
• Join a dedicated, supportive technical team
• Osborne Park location

So this is a job for anyone with serious tech skills and IT company experience that enjoys looking after small and medium sized businesses doing both project and support work onsite or remotely. Ethics and a culture of excellence is absolutely key in this environment, so if you are prepared to go the extra mile for the client then this is the role for you.

Genuine mid level systems engineer role

• MSP or similar time based billing environment experience
• Keenness to learn and work in a Managed Services Provider

Attention to detail, doing a job well, and being on top of your game technically are all essential attributes for this role. You will need to have outstanding customer service communication skills be able to work in a team and have solid, broad tech skills. If you work for or have worked for a Managed Services Provider or IT company looking after small and medium sized businesses then you are in the box seat for this role.

Reasonable support experience with the following technologies are needed or desired–

• Windows Desktops in AD environments
• Windows Server 2003 - 2012 - admin/install experience
• Exchange 2003 - 2013 
• Office 365 migration experience
• Active Directory, Group Policy
• Good network troubleshooting skills
• Virtualisation experience - Vmware/Hyper V

To meet the requirements of this role, you will have most of the following:

• A warm yet professional phone manner with a genuine customer service focus.
• Outstanding interpersonal skills at all levels of business
• Ability to work in a team
• Be rigorous in managing daily maintenance tasks.
• A robust sense of humour.
• Results driven work ethic.
• Connectwise and Labtech experience

I guess the key thing here is breadth of skills and a real keeness to excel in a Manged Services environment.  So challenge me - hit me with your resumes people.. prove to me you have what it takes.

The Team @ Transparency