IT Technical Support Specialist
Exciting, newly created position. Excellent salary packaging options available!
Summary about this job
Help Desk & IT Support
Company: MacKillop Family Services
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-3084-4538
Fax: +61-2-3232-4724
E-mail: n\a
Site: n\a
Detail information about job IT Technical Support Specialist. Terms and conditions vacancy
About the role
The Information Technology team maintains a sophisticated network of computing equipment and user protocols. There is a high level of diversity amongst the Information Technology team which is needed to meet the variety of needs and user experience. MacKillop’s Information Technology team are also responsible for the smooth operations of all office equipment, as well as maintaining our Internet and Intranet based services.
In this newly created position, as the IT Technical Support Specialist you will be instrumental in assisting our NSW workforce to gain maximum benefit from MacKillop’s IT services. The role will support a range of desktop environments connecting a variety of Microsoft Windows products, while problem solving and delivering satisfactory outcomes in a customer focused manner.
The role is a full-time, fixed-term position to August 2020.
Key responsibilities
- installing and configuring computer hardware operating systems and applications
- monitoring and maintaining computer systems and networks
- talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
- troubleshooting system and network problems and diagnosing and solving hardware or software faults
About you
To be successful in this role you will have:
- Thorough knowledge in Windows 2000/2003/2008/2012 networking environment
- Fully proficient at LAN, WAN, and Wireless building, cable installation and testing
- Extensive knowledge in Microsoft Windows Platforms (9.x, NT, 2000, 2003, 2008, Exchange Server, Active Directory
- Configuration and Managing of Servers and Workstations
- In-depth knowledge in Microsoft Windows 2000, 2003 & 2008 Active Directory
- Extensive knowledge in Computer Hardware
- Good troubleshooting skills
This is a great opportunity to share your contemporary, IT skills, knowledge and expertise with our team. Excellent salary packaging options are available.
How to apply
Please visit the Careers section of our website-www.mackillop.org.au - for a copy of the position description and MacKillop employment application form.
To apply email your resume, a cover letter outlining why you wish to be considered for this role and completed MacKillop employment application form to [email protected]
If you have any questions please contact Sami Gendy on 03 9257 2255.
Applications close: Friday 20 July 2018