Onsite IT Support - Customer Service
Want to combine your love of IT and Customer Service in the one role? Join Melbourne's brand new Chambers and support your clients!
Summary about this job
Help Desk & IT Support
Company: Clarence Professional Offices
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-3-8606-9253
Fax: +61-7-1399-3201
E-mail: n\a
Site: n\a
Detail information about job Onsite IT Support - Customer Service. Terms and conditions vacancy
About the business
Clarence Professional Group is a boutique serviced office provider with locations in Melbourne, Sydney CBD and Brisbane, seeking a full time self-motivated individual with excellent verbal and written communication skills to provide on-going customer support to our clients in Melbourne.
About the role
- Assist with client move in
- Install printers and connect devices to the internet
- Setup Call Routes and Voicemail (training provided)
- Assist Clarence team & clients with day to day IT requests
- Answering phones, directing calls and taking accurate messages - assisting where required
- Greeting clients and visitors in a professional manner
- General administration/office support
Benefits and perks
- Brand New Offices
- On-site training by our Head of IT
- Be part of the first team in Melbourne
Skills and experience
**ENTRY LEVEL IT KNOWLEDGE ESSENTIAL**
- Strong commitment to customer service with experience working face to face
- Ability to multi-task
- Strong time management & organisational skills
- Excellent attention to detail
- Professional phone manner
- Punctual and reliable
- Genuine interest in IT support, technology and working with a large client base
This is a great opportunity for someone looking to grow within a reputable business, providing a level of customer service both in administration and IT support to clients that is second to none. You have the opportunity to make this role your own and build your career with Clarence.
Apply today by sending your resume and cover letter to [email protected]