Service Desk Support | 2 Months Contract | Immediate Start

Summary about this job

Detail information about job Service Desk Support | 2 Months Contract | Immediate Start. Terms and conditions vacancy

The Role
As the Service Desk Support, you will be joining a top tier organisation on a initial 2 month contract with potential to extend. Reporting into the Service Delivery Manager, you will be responsible for Provide 1st and 2nd level support for End User Computing (EUC) and Audio Visual technologies on a primary site and a limited number of remote sites. You’ll present one on one customer coaching around pre-developed How-to and knowledge base articles, identify gaps in Knowledge Base articles and draft knowledge base articles for review. You’ll also undertake Site Setup activities (Moves, Adds or Changes) for a limited number of assigned sites.

To be successful in this role, you will need:

• At least 2 years of technology-related work experience.
• Excellent customer service skill in technology support
• Experience in installing, configuring and supporting personal computer hardware, monitors, printers and peripherals
• Experience supporting Microsoft products including, but not limited to, workstation and server operating systems, Exchange and Office.
• Experience supporting small to medium sized networks.

Based in South Eastern Support
Initial 2 Months' contract with an immediate start

Apply HERE or contact Manique on [email protected] 

 

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