Professional Services Specialist

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We are looking for a motivated Professional Services Specialist to provide a successful and outstanding pre-sale, implementation and post-sale service

Summary about this job

Programme & Project Management

Company: Teletrac Navman

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-7-6127-7066

Fax: +61-8-2051-8179

E-mail: n\a

Site:

Detail information about job Professional Services Specialist. Terms and conditions vacancy

  • High growth technology industry
  • Global market leader
  • Huge focus on talent and development

The Role

Teletrac Navman is searching for a motivated Professional Services Specialist to provide end to end project implementation.  As a key member of the wider Professional Services team your contribution to the overall customer experience will be applied through the following responsibilities;

  • Guiding the management of large accounts and the implementation of strategies to support growth in the enterprise sector
  • Accountability for end-to-end account success and satisfaction throughout the entire implementation life cycle
  • Be ultimately responsible for the successful deployment of large fleets and ongoing customer satisfaction
  • Promote and drive a passionate customer driven culture by ensuring a strong focus on delivery, execution and the customer
  • maintain proficiency in a wide range of technology products/ platforms

Your Profile

We are an innovative organisation and are looking for associates who can demonstrate initiative and goal oriented drive along with the following;

  • Reliable and resilient, taking personal accountability for decisions
  • Creative problem solving approach
  • Sound judgment to achieve value adding solutions exhibiting solid business acumen
  • 8 + years customer support / management experience in growing enterprise start-up environments, working directly with customers
  • 3 + years Project management experience
  • PM qualification (PRINCE2 / PMP Practitioner certification) desirable
  • Bachelor’s degree or equivalent in IT or technology is desirable
  • Ability to travel – when required
  • Development of metrics that drive customer operations and demonstrated success managing those metrics
  • Prior experience within IT&T / Telco or Technology industry advantageous

Only applicants with the legal right to live and work in Australia will be contacted. 

Teletrac Navman

Teletrac Navman is a leading software-as-a-service (SaaS) provider leveraging location-based technology and services for managing mobile assets. With specialized solutions that deliver greater visibility into real-time insights and analytics, Teletrac Navman helps companies make better business decisions that enhance productivity and profitability. Its fleet and asset management technology uncovers information that would otherwise go unseen, helping customers reduce risk and confidently move their business forward with certainty. It tracks and manages more than 500,000 vehicles and assets for more than 40,000 companies around the world. The company is headquartered in Glenview, IL, with additional offices in the United States, United Kingdom, Australia, New Zealand and Mexico. For more information visit teletracnavman.com.

Fortive

Fortive is a diversified industrial growth company comprised of global businesses that are recognized leaders in attractive markets. With more than $6 billion in annual revenues, Fortive's well-known brands hold leading positions in field instrumentation, transportation, sensing, product realization, automation and specialty, and franchise distribution.

Fortive is headquartered in Everett, Washington and employs a team of more than 24,000 research and development, manufacturing, sales, distribution, service and administrative employees in more than 40 countries around the world. Our team grows by tackling challenges that accelerate progress and further their careers. With a culture rooted in continuous improvement, the core of our company's operating model is the Fortive Business System. For more information please visit: www.fortive.com.

If you are ready to make your next move, and want to join us on our exciting journey, apply now.

 

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