Voice Engineer

All vacancies of AustraliaInformation & Communication TechnologyVoice Engineer

Design, build, manage and fix voice networks for our clients.

Summary about this job

Telecommunications

Company: Inabox Group

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-2-7874-9152

Fax: +61-2-7424-7194

E-mail: n\a

Site:

Detail information about job Voice Engineer. Terms and conditions vacancy

  • Fast growing, ASX listed technology business
  • Provide high level customer support to our clients
  • City CBD location, close to public transport

About the Company:                                                                              

Providing technology platforms and solutions that deliver next generation IT, Telco and Cloud services, Inabox Group is ASX listed (ASX:IAB) and was established in 2003. We operate under the brands Anittel, Hostworks, Telcoinabox, iVox and Neural Networks and have over 300 employees. We pride ourselves on our no BS culture and believe if something is worth doing, it’s worth doing well. We are passionate about the efficient delivery of great customer service.                                                          

About the role:

We are looking for an experienced Voice Engineer to build voice networks that meet our customers needs. You will be responsible for knowing how it works, looking after it, and fixing it when it breaks. You’ll provide input into our voice strategy and make sure our networks are secure. You will look for opportunities to improve the way we do things or make our lives easier, and then together with your colleagues in the voice engineering team and the CTO you will make them happen.

What you’ll do:

  • Design, build, test and run service provider voice networks
  • Assess faults. Prioritise, respond and escalate accordingly
  • Manage relationships with vendors
  • Write and Execute test plans for newly delivered features on the platform
  • Provide support and training to our level 1 / 2 support teams

About You:

  • A star on VoIP technologies. Know the SIP protocol inside out
  • Able to read a Wireshark trace like you read the newspaper
  • Know how service provider networks and operations work
  • A scripting (Python) addict ready to create value added tools for your support teams
  • Good understanding of network switching and routing technologies
  • Metaswitch or Vodia PBX platforms knowledge would be really great
  • Experience with contact centre technologies
  • Basic knowledge of Linux command line and system diagnostic

What’s in it for you?

At Inabox we dress casual but our attitude isn’t. We are straight talkers who know that our success depends on our people and our customers. In an industry full of jargon we believe in simple straightforward language. We’re here to build a really successful business, but we are also human and we think people work best when they’re happy, so let’s have a little fun while we work. We offer professional development opportunities, free fruit, weekly massages and birthday leave – yes, a paid day off to celebrate your birthday! Sound like somewhere you’d like to work? Well if you if you have the skills, experience and attitude for the role, click APPLY to submit your application.

Responds for Voice Engineer on FaceBook

Read all comments for Voice Engineer. Leave a respond Voice Engineer in social networks. Voice Engineer on Facebook, LinkedIn and Google+