Service Reliability Engineer: Support

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Monitoring and building alerts to enable auto-recovery / Building automation / Re-engineering and optimization / Innovation and experimentation

Summary about this job

Engineering - Software

Company: Amadeus IT Pacific

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-3-6144-6954

Fax: +61-2-1965-4685

E-mail: n\a

Site:

Detail information about job Service Reliability Engineer: Support. Terms and conditions vacancy

  • Our team is a truly multi-national and innovative team of experts

  • Our key for innovation and experimentation is collaboration, robust technology and agile processes

  • We average 55,000 transactions per second and manage millions of bookings daily

 

About the Unit 

The Amadeus Technology Platforms & Engineering (TPE) unit brings together development and operation teams around the DevOps concept. We build and operate end-to-end platforms with automated integration and deployment capabilities, improving our developers' productivity, but also our operational performance. We're a new technology division with a global presence, and opportunities to take off in different directions. Combined with the ambition to streamline, simplify and improve the whole travel industry.

About the role

As our Service Reliability Engineer: Support, you’ll drive the operation further by championing platform stability and zero customer downtime. Working with a wider team of ambitious developers, you’ll find solutions for application issues and overcome complications to deliver improved time to market. At the core of your day-to-day will be our customers, and you’ll make informed recommendations that support our drive for continuous improvement.

You will be responsible for:

  • Monitoring and building alerts to enable auto-recovery
  • Building automation to replace processes, enabling better time to market for service developers
  • Driving the enforcement and definition of operational requirements – ensuring that processes are adhered to
  • Ensure process re-engineering and optimization occurs

To be considered for this role, you’ll need:

  • An Engineering degree (or equivalent) in Computer Science or related technical field
  • Fluency in written and spoken English
  • An understanding of Software Engineering methodologies and development cycles (Open Source development), including Version Control system (GIT and SubVersion) and Continuous Integration and testing methods (Jenkins)
  • Good networking knowledge, including communication protocols, load balancing techniques, traffic routing, and caching for distributed applications
  • An understanding of monitoring tools and concepts (Kibana, ElasticSearch)
  • Knowledge of Linux operating system administration (RHEL or SLES), relational DB (Oracle, MySQl, MariaDB) and noSQL technology (Cassandra, S3, HBase, Hadoop, MongoDB, CouchBase)
  • Able to participate in the 24x7 On Call roster of the team

Could you maintain the systems that shape the future of travel?

If yes, please apply online please visit www.amadeus.com/careers citing SEEK as your source!

 

 

All applicants must be eligible to work in Australia.

 Any duplication and display of partial or full content of our job advertisement on any support, such as brochures, websites, mail, emails, this list is not exhaustive, is strictly forbidden without prior formal Amadeus' authorisation. 

Recruitment agencies: Amadeus does not accept agency resumes. Please do not forward resumes to our jobs alias, Amadeus employees or any other company location. Amadeus is not responsible for any fees related to unsolicited resumes.

 

 

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