SAP HR Payroll Technical Support

Summary about this job

Detail information about job SAP HR Payroll Technical Support. Terms and conditions vacancy

As the SAP HR Payroll Technical Support Consultant your primary focus is on responding to clients and resolving tickets in ServiceNow. Work with a team and respond between HR and Finance.
 
7 Month + Extension
SAP Payroll

Your Responsibilities 

• Troubleshooting OM/PA workflows.
• Running audit reports to identify root cause and putting counter measures in place to correct any issues.
• Responsible for verifying whether the reported issue is a master data or configuration issue.
• Analyse the reported issues and accordingly raise tickets for system related/config changes to the configuration team.
• Testing system/config changes across quality assurance and pre-production environments to validate the expected result.
• Running payroll validation reports on fortnightly basis and providing the results to payroll teams.
• Troubleshoot various scenarios arising from time to time to ensure execution of Payroll on timely manner.
• Analyse business requirements for any changes to be incorporated in existing system to cater their needs.
• Validating WT’s configuration in different table to ensure they are posted correctly.
• Liaising with the payroll teams to provide advice on master data issues.
• Interpretation of business documents with the design document to verify the system behaviour in different scenarios.
• Assisting payroll teams with year-end queries to ensure their able to execute year end operations on time.
• Helping team members with payroll related queries.