Level 3 Support - ISP

Summary about this job

Detail information about job Level 3 Support - ISP. Terms and conditions vacancy

Level 3 Technical Support
 
An exciting opportunity is available for a Level 3 Technical Support Representative to provide level 2 and 3 support across a large number of technologies and platforms. This role will suit a strong communicator with a customer focused approach. 
 
The successful applicant will be/have:

• An effective communicator who is customer focused and a team player
• Demonstrated ability to provide technical support as well as maintain and troubleshoot network systems
• Excellent telephony skills
• Responsible for providing a high level of customer support
• 3+ years experience of progressively responsible experience
• 1+ years experience working with an ISP/MSP
• Cisco Certified Network Associate and experience configuring and troubleshooting Cisco routers and firewalls
• A undergraduate degree in IT or the equivalent in training and experience

WHAT NEXT:
If you believe that you have what it takes to be successful in this role please APPLY NOW, call 03 9604 4255 or email jack.o'[email protected] Due to the high number of applicants only short listed candidates will be contacted!