Configuration Analyst

Summary about this job

Detail information about job Configuration Analyst. Terms and conditions vacancy

• Competitive Salary - Close to Transport - Free gym and lap pool
• Join a market leader in the Financial Services industry
• Excellent building and office location

Link Group is a global third party financial record keeper active in the securities registration, superannuation administration and property sectors, along with providing a suite of value added services. In Australia alone, Link Group manages over 15 million account records and processes more than 60 billion dollars in payments every year.

 

Link Group’s Information & Data Services business provides specialist technology and software solutions, including market-leading data analytics solutions through subsidiary Empirics. 

 

We currently have a great permanent opportunity for a Configuration Analyst to join our Technology & Innovation division.

 

Purpose of the role:

Working as an integral part of the Configuration Analyst team, you will provide analysis of business requirements and where necessary produce business requirements in order to develop Configuration Specifications for required system changes. Assist the business with clarifying requirements and identifying alternative solutions. Support the Business Analyst, Technical Analyst, Development and Test team members throughout the System Development Life Cycle.

 

The responsibilities of the role include:

• Liaise with key Business Stakeholders and analyse Business Requirement Documents to identify configuration solutions considering all databases, applications and systems affected and provide expertise, and seek clarification on, Business Requirements where required.
• Build, test and document specifications for configurations system changes.
• Provide specialist expertise on configuration design criteria to Business, Technical Analysts, developers and test analysts for all supported Systems.
• Arrange and chair Business and Technical meetings, where required, to facilitate configuration solution outcomes.
• Complete Business Requirements where necessary and produce Configuration Specifications
• Ensure configuration solution design meets business requirements and solution is understood by Business, Technical Development and Test Teams.
• Perform peer review and sign-off of Configuration SDLC deliverables for other team members both before release and after production implementation.
• Implement configuration changes into the production environment via scripting.
• Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against.
• Assist with any of the SDLC testing phases to provide clarifications and respond to enquiries.
• Assist with escalated  Production Support issues and conduct root cause analysis.
• Investigate and consult on pragmatic alternatives for short, medium and long term solutions to a problem.
• Provide Configuration Specification effort estimates.
• Be proactive in identifying and implementing improvements to processes and procedures within the team and greater IT group.
• Manage and balance client and stakeholder expectations and report and escalate where needed.
• Work and collaborate with third and/or vendor parties to deliver integrated system solutions.
• Logging and accessing configuration solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications.
• Where required act as a mentor for more junior configuration analysts, including developing and delivering training (Intermediate and Senior levels).
• SQL query writing to support analysis and implementation tasks

 

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.

 

To be successful in this role you will have:

• 3 or more years BA / Administration experience in Superannuation and/or Insurance.
• Business and/or Business Analysis product knowledge in Superannuation, Pension, Defined Benefit and Redundancy Funds highly desirable.
• Knowledge of aaspire central is highly desirable.
• Knowledge of Link Group’s supported IT systems is highly desirable.
• Knowledge of Link Group IT’s software development cycles.
• Experience in IT or a related area desirable.
• Working knowledge and application of SQL.
• Working knowledge of MS office products.
• Adaptability to working hours in order to meet business needs.
• Excellent verbal and written communication skills.
• Sound understanding of IT application and system design best practice.
• Experience working in an outsourced or offshored environment. 

You must have the right to live and work in Australia to apply for this job.