Pricing Operations Manager

Summary about this job

Detail information about job Pricing Operations Manager. Terms and conditions vacancy

• Join and build a brand new operations team

Do you want to join and build a brand new global pricing operations team based in Sydney?

Do you have experience building and mentoring a team?

 AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies worldwide on the platform.

The Custom Pricing Operations Manager will support a rapidly growing global AWS Custom Pricing Operations team. This candidate will specifically partner with management in Sales, Strategic Customer Engagement, Business Development, Enterprise Support, Global Business Operations, Accounting, and Finance to enhance the customer experience related to billing operations, support and statement of work creation. Candidates must possess the ability to manage a team of analysts, including performing accuracy reviews and creating process improvements, as well as providing career development and coaching to their direct reports. Imagination and ability to think outside the box will be a must in this highly ambiguous environment.
The candidate will be responsible for leading a team responsible for operations related to custom pricing constructs which could include global billing, evaluating and improving standard operating procedures, billing automation, and data integrity. They will be passionate about their work, self-motivated, detail oriented and have excellent problem solving abilities. They will have superb communication skills, and will be able to communicate analytical results, both written and verbally, in a clear and easy to understand way.

Key Responsibilities:
· Retrieve and analyze data using Excel, Salesforce.com, and other data management/BI systems.
· Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements.
· Work with various functions and end users to identify, document, and communicate standard business processes as they relate to custom pricing.
· Provide leadership and guidance to develop other members on the team.
· Drive continuous process improvement while developing relationships for long term solutions.
· Ability to work with minimal direction in a fast-paced and rapidly changing environment, while maintaining an independent and entrepreneurial mindset.
· Manage a team of analysts responsible for operations related to custom pricing constructs, enterprise support contract creation and enablement, and Professional Services Statement of Work creation.
 

BASIC QUALIFICATIONS

· Bachelor’s degree
· 5+ years of relevant professional experience
· Proven attention to detail and excellent problem solving skills
· Strong verbal/written communication and presentation skills
· Proven experience leading a team and continually improving success driven metrics
· Desire to research and reconcile specific data set with a superior customer experience mindset
· Operations background with working knowledge of contracts.

PREFERRED QUALIFICATIONS

· Strong written communication skills and the ability to guide and influence leadership
· Internal and external customer focus and a work ethic based on a strong desire to exceed expectations
· Highly innovative, flexible and self-directed
· Results-oriented person with a delivery focus
· Strong organization skills
· Handles multiple competing priorities in a fast-paced, deadline-driven environment
·Comfortable with a ever changing priorities
·Background in contract creation/review, comfortable with contractual verbiage

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation