IT Service Technician
Servicing POS Hardware/Software within the Hospitality/Retail sector. The role is looking after the service & repair of POS Systems in the Cairns Area
Summary about this job
Help Desk & IT Support
Company: Australasian Point of Sale Solutions Pty Ltd
Location: Cairns & Far North
Work type: Full Time
Salary: n\a
Phone: +61-2-2519-5083
Fax: +61-2-8127-9806
E-mail: n\a
Site: n\a
Detail information about job IT Service Technician. Terms and conditions vacancy
This position is responsible for POS Hardware/Software within the Hospitality/Retail sector. The role is looking after the service & repair of POS Systems in the hospitality / Retail sector throughout Queensland, Northern Territory & surrounding Islands. This role does require working after hours & weekends at times.
About You
You are someone who enjoys field service and who shares our commitment to getting the job done, whatever it takes. You must enjoy solving problems and be committed to excellent customer service.
Key Requirements:
- Strong hardware skills and previous Field Service experience is a must.
- Previous experience with POS installation / repair / maintenance of IT hardware is desired, however we can provide training
- Experience in servicing of touch screens, thermal printers, cash drawer, & eftpos devices is recommended, though for the right person can be overlooked.
- Delivering onsite and phone support, connecting via remote tools
- You must be able to advise clients on how to use information technology, in order to meet their business objectives effectively and efficiently.
- You must be able to analyse and solve various IT problems (Windows Server, Windows Desktops, and Networks). You will be required to install and troubleshoot our clients’ IT hardware and software issues.
- User systems administration in Active Directory and Exchange
- Desktop support tasks including SOE deployment & computer imaging
- Have good written Communication Skills – Completing paperwork
- Assisting with telephony administration & producing IT training materials
- Good mechanical aptitude and excellent customer service skills
- Reliable, confident and a self starter who is able to work independently
- Excellent communication skills
- Own Vehicle and current drivers license
- The flexibility to rotate working hours is critical.
If you believe you are this person, please forward your letter of application addressing the skills and experience above along with your resume with current references to:
Applications Close 20 July 2018
Administration Manager
PO Box 61
Stratford QLD 4870