IT Graduate

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We are looking for ambitious and technically minded IT graduates to join our Level 1 engineer graduate program and work their way up the ranks at NTT!

Summary about this job

Networks & Systems Administration

Company: NTT COMMUNICATIONS ICT SOLUTIONS

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-7-2596-8062

Fax: +61-7-7160-1396

E-mail: n\a

Site:

Detail information about job IT Graduate. Terms and conditions vacancy

  • Entry level IT graduate opportunity within a premium global IT provider
  • Extensive career growth and development opportunities
  • Close-knit supportive team

NTT ICT's L1 Engineer Graduate Program

NTT ICT are launching their Level 1 Engineer Graduate program!

This program is targeted towards proactive and driven individuals/recent IT graduates with a strong interest and understanding in IT as well as the passion to grow and develop into a highly skilled and extremely knowledgeable Senior Engineer at NTT.

We aren't worried about your work experience, we are focused on finding technically minded, motivated self-starters with excellent communication skills, the ability to work well under pressure and the grunt to put in the hard work needed to learn and grow within our company. Although an IT related degree is preferable, it is not essential.

This is an amazing opportunity for a passionate individual looking to begin their career in the world of IT! You will have the opportunity to work with the latest technology within a global organisation and work alongside skilled experienced IT professionals to gain exposure to a broad range of tasks and develop a wide range of skills.

How the program works

The successful candidate/s will need to demonstrate that they have the aptitude and attitude needed to complete (or efficiently learn how to complete) the below listed responsibilities.

You will then be offered a 1 year contract at NTT ICT within our Technical Assistance Team which operates as a rotating shift roster (perfect for those who want a varied lifestyle).

The roster operates as follows:

  • 2 days 7am-7pm which takes place in our Sydney CBD offices, then
  • 2 nights 7pm-7am which takes place in our Ultimo Data Centre, then
  • 4 days off.

Throughout your first month you may also have the ability to work a 9am-5pm roster from our Sydney CBD office. This roster also allows you to accrue 5 weeks annual leave per year instead of the usual 4 weeks!

After the completion of the 1 year placement, performance pending, the expectation is for you to graduate to the next stage of the program; moving into a specialised area of engineering depending on your interest and skillset, these could include; System operations, Networking or Security.

Key Responsibilities

The responsibilities for this role will include, but are not limited to:

  • Respond to customer requests
  • Undertake triage on customer issues and undertake first level trouble shooting of IT infrastructure
  • Manage and escalate customer incidents
  • Explain to customers how to best use the portal so customers can self-serve
  • Undertake remote hands, rack and stack activities safely
  • Undertake tape backup maintenance and management activities
  • Securely maintain customer technical and service information
  • Provide shift handover reports

About you

  • Excellent customer service skills
  • Strong interest and understanding in IT
  • Excellent written and verbal communication skills
  • Be a proactive and driven self-starter
  • Ability to work well under pressure
  • Ability to work well both autonomously and as a part of a team
  • Have the ability to manage conflict effectively

Due to the nature of the role and baseline security clearance requirements, you must be an Australian Citizenship to apply for this role.

About Us

NTT Communications ICT Solutions (NTT ICT) is a premium global IT provider that delivers solutions for enterprise and government clients who care about the quality of their services.

NTT is a long-term thinker, a strategic advisor and, for many companies, a gateway to Asia and the rest of the world. With over 200 staff on the ground in Australia, we employ the best people in the industry, combining the latest technology with intelligence and creativity to develop IT solutions that will drive your business.

Our depth and breadth of services separates us from the rest. With over 220 data centres globally and a network presence across 150 countries, underpinned by our own IP backbone and marine cables, we can manage your complete solution providing a single point of contact to reduce complexity. Every day, 80 of the Fortune 100 companies trust our technology to do their work.

WE APPRECIATE THE EFFORT OF ALL APPLICANTS, HOWEVER DUE TO THE HIGH VOLUME OF APPLICATIONS EXPECTED, ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

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