IT Support Officer

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Are you passionate about technology and the customer experience? We are seeking a Professional with calm and considered customer skills

Summary about this job

Help Desk & IT Support

Company: Sj Personnel

Location: South West Coast VIC

Work type: Full Time

Salary: n\a

Phone: +61-3-4695-3468

Fax: +61-7-6978-6950

E-mail: n\a

Site:

Detail information about job IT Support Officer. Terms and conditions vacancy

  • Geelong based Professional IT support role
  • On going Professional Development
  • Excellent package and Performance Reviews
The Company
  • The company has been operating for over 15 years and began with a mission to help small and medium-sized businesses obtain a return on their technology investments
  • The company is dedicated to providing state-of-the-art IT support, service and products that allow our clients to get ahead of the competition and achieve greater success
  • The technology services are designed, created and implemented with unique business needs in mind
 
The Role
  • The role is located in Geelong
  • The role requires an individual that is self motivated, uses initatitive and will take ownership of the role
  • The role requires the delivery of exceptional and professional customer service while resolving the businesses IT issues
 
Your Duties
  • You will be responsible for providing exceptional customer service and ongoing interaction with clients to keep them updated of the progress of their IT issues
  • You will be able to communicate to both technical and non-technical clients of various businesses and backgrounds
  • You will provide support for computers and IT issues across multiple locations
  • You will be create and update all relevant documentation and databases
 
Your Expertise
  • You will have at least 3 years experience supporting clients in an I.T./Computer Support role
  • You will have hands on experience managing Windows Server environments  MS Office products and a strong familiarity with Office 365.
  • You will have industry based accreditations are recommended (Microsoft or Cisco Certifications)
  • Understanding of Remote Management Tools Recommended
  • A current, valid drivers license is required
 
The Culture
  • Calm Professional approach to Customers
  • Maintain and develop highest standards of Professional Development
  • Strong supportive team 
The Benefits
  • You will receive a competitive salary
  • You will work for a company that believes in supporting and giving back to their employees
  • You will enjoy working with a peer group that is passionate about what they do
  • The company has a commitment to ongoing training and development
 
How to Apply
  • Please submit your current resume via the link below
  • If you require further information please contact Adam Charleston on 0439 000 292 or email [email protected]
 
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