Field Technician

Summary about this job

Detail information about job Field Technician. Terms and conditions vacancy

• We empower our people!
• We have a great working envrionment!
• Fast-growing, ASX-listed Telco

We are looking for the proactive and switched-on talent to join us on the Vocus journey. You will be passionate, motivated and ready to shake up the Telco industry by thinking outside the box and helping to make Vocus the Most Loved Telco as our next Field Engineer - Network Services.

Main activities

• Transmission network equipment installation and commissioning within schedule and on budget.
• QA of Network build including internal and external plant
• Diagnose and rectify faults on the network within SLA
• Ensure no unplanned network outages
• Inspect, observe and perform maintenance programs for the network to ensure it is maintained in optimal condition.
• Ensure that network restoration following any un-scheduled outage is achieved with minimum interruption to the operation of the network.
• Ensure that all planned network augmentation/upgrades are achieved with minimum disruption and with the customer satisfied.
• Maintain and protect all network assets in allotted regions.
• Ensure all easement/property owners/occupiers are aware of, and respect, the network components that lie on their property.
• Ensure all property owners are aware of and understand their responsibilities to the assets of the network, to minimise any damage.
• Ensure any damaged/stolen asserts, ie solar panels, marker posts, CEV compounds, etc. are replaced in a timely manner
• Develop, coordinate and mentor staff and contractors in overcoming all service threatening and service failure situations.
• Participation in 24/7 on-call support roster

Being awesome is a given, but we are also looking for:

• Solid understanding of technology used for the provision of customer services
• Excellent customer communication skills, both written and verbal
• Excellent fault finding skills in transmission networks
• Proven ability to diagnose faults in optical and copper based network connections
• Proven ability to respond to critical customer and core network faults to meet SLA's
• Proven ability to work out of core hours unsupervised.
• Excellent record keeping skills
• Excellent understanding of Telecommunications network power equipment
• Excellent ability and willingness to adapt in a change driven environment
• Proven ability to work in a team environment or as an individual as needed
• Certificate 3 in Telecommunications or Equivalent

 
Does this role sound like you? Go on have a crack! - shoot through your application to us!
Before you go...........let me tell you a bit about us. We are Vocus. We are about market domination and having fun on the way there, we know how to celebrate when we smash it and we know not to sweat the small stuff, we are all about flexible working and hand on heart practise work life balance, we let you buy more leave, and hand it out if you hang around for 5 years, we have no dress code and we give you a day off on your anniversary ...there is sooooo much more so jump on our careers site or LinkedIn and have a read about us........promise, it will make you smile!