Product Manager

Summary about this job

Detail information about job Product Manager. Terms and conditions vacancy

Product Manager
  
Objective
This role is responsible for the product strategy and tactical implementation of our core products.
  
Reporting to: General Manager, Products
  
Responsibilities (key tasks and requirements of the role)

• Investigate new services through market research and innovation
• Develop and present business cases for new services
• Assist with requirements for the Development team by providing clear briefs and regular follow up
• Proactively research and distribute relevant product-related content including newsletters, articles on a regular basis
• Supply all product content for educational purposes to all internal and external stakeholders
• Assist Product team to ensure each new service becomes a profitable product by thorough research and stakeholder input
• Coordinate client BETA sites for new products
• Assist with product research
• Compile and review of newsletter content
• Assist with product registrations e.g. e-filing
• Assist with product orders e.g. Crimtrac
• Assist with online issues, replicating errors
• Ensure Product section of website and Infocus is regularly updated with relevant and up to date content
• General admin tasks and ad hoc request

Competencies (essential behaviours required for the role)

• Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
• Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
• Applied Learning - Assimilating and applying new job-related information in a timely manner.
• Technical/professional knowledge - Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.
• Managing Work (includes Time Management) - Effectively managing one’s time and resources to ensure that work is completed efficiently.
• Client focus - Ensuring that the client‘s perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet client and business needs.

Job Style (types of activities/responsibilities required in the role)

• Relationship Building - Developing and maintaining ongoing working relationships with others requiring interaction and mutual support.
• Achievement - Meeting increasing work challenges.
• Continuous Learning - Increasing knowledge and skill when circumstances call for additional learning.

Knowledge and Experience (knowledge and experience required for the role)

• Minimum 2-3+ years in the Legal Industry or similar
• Demonstrated written and verbal communication skills including the ability to write concisely for documentation, presentations and business cases
• Superior presentation skills
• Problem solving, analytical and diagnostic skills
• High attention to detail
• Ability to work individually and as part of a team
• Strong stakeholder management and relationship building skills
• Project management, change management and/or stakeholder management experience in a product management role or similar
• Ability to innovate and develop new and improved ways of doing business