Library Systems Support Specialist

Summary about this job

Detail information about job Library Systems Support Specialist. Terms and conditions vacancy

• Salary from $71,991.36 to $80,972.45 p.a. plus super
• Time in lieu day off every three weeks
• Learning & Development Opportunities

• Salary from $71,991.36 to $80,972.45 p.a. plus super
• Time in lieu day off every three weeks
• Learning & Development Opportunities

An exciting opportunity has arisen for an experienced and highly motivated Systems Support Specialist to join us here at Woollahra Libraries on a full time basis.

We are seeking a self-motivated, enthusiastic professional with a high attention to detail to assist with the co-ordination of Information Technology across all Library service points.

As the Library Systems Support Specialist, you will be required to manage the operation and maintenance of all library systems and associated technologies across all Library service points.

The preferred candidate will provide IT support and training for library staff and customers, liaise with system suppliers and Council Information Technology staff, prepare statistics as required, implement new technology, manage small IT projects and assist with implementation of Library Technology Plan.

Essential Criteria:

• University qualifications in Information Technology and/or Library and Information Sciences
• Demonstrated experience in systems implementation and vendor management
• Demonstrated experience in systems support including troubleshooting of PC hardware, software and other peripherals
• Knowledge and skills in data extraction, manipulation and statistical analysis
• Proven ability to develop and deliver training to staff and customers in the use of technology
• Well-developed oral and written communication skills including report writing and social media
• Strong analytical and problem solving skills with the ability to review work processes and systems
• Demonstrated project management skills and ability to work independently and to manage competing priorities
• Ability to perform the physical requirements of the role as outlined in Section D of the position description
• Current C drivers licence

Desirable Criteria:

• Experience in public libraries and /or experience in supporting a Library Management System, Library related technologies
• Demonstrated understanding of reporting software e.g. Crystal Reports.
• Working knowledge of current and innovative technology trends that can be applied to a library environment

How to apply

• Apply on line by clicking the link below.
• You will be asked to demonstrate how you meet each of the selection criteria.
• If you have a separate statement addressing the selection criteria, please upload it as a cover letter and simply refer to it in the online questionnaire.
• You will be able to upload 2 documents only.
• For information on applying for Council jobs, please refer to http://www.woollahra.nsw.gov.au/council/employment/recruitment_and_selection_process
• For further information about the role, please contact Olga Avramenko, Library Systems & Business Coordinator on 02 9391 7930 during business hours.
• Our preference is for applications to be submitted online, however, we will accept hard copy applications addressed to Human Resources, Woollahra Council, PO Box 61, Double Bay, NSW, 1360.

CLOSING DATE:  Monday, 23 July 2018

Woollahra Council is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  If you have any support or access requirements, we encourage you to advise us at time of application.  

We value:

• Respect for people
• Integrity and excellent performance
• Professional, quality service
• Open, accountable communication