Business Analysts

Summary about this job

Detail information about job Business Analysts. Terms and conditions vacancy

Green Light Australia require a 2 x Business Analysts to join our Canberra delivery team and help determine customer requirements and communicate them effectively to all stakeholders involved. 

The Business Analyst with strong Service management experience will review and analyses the organisations' business intentions, services, processes and information needs to identify changes that lead to business improvements.

Key to success in this position will be previous experience working within infrastructure environment participating in a wide scale implementation and overall delivery.

Key Responsibilities:

• Can research and analyse business, regulatory and technical goals to inform policy, standards and procedures development
• Assist with on-boarding plans for BAU
• Service level reporting, procedure manuals, operational procedures and support plans etc.
• Work with senior stakeholders who manage operational lines of business or the Account.
• Work with a technical team, Project Managers and Architects 
• Understand the relevant technical design methodologies and frameworks
• Review design and testing deliverables to ensure completeness of requirements
• Develop system and design requirements utilising modelling and analysis tools in alignment with departmental methods, standards and business requirements.
• Evaluate change impacts and alternatives with emphasis on risk minimisation, business continuity and maintaining an efficient, cost effective and responsive service delivery environment.

 Key Requirements:

• NV1 Security Clearance
• workshop facilitation for requirements, problem solving, planning, dealing with escalations and solution gaps
• Competency in MS Excel, Word, PowerPoint, Project and Visio
• Experience in writing policies, standards and procedures in Governance or ICT
• Experience in preparing, packaging and delivering policies, standards and procedures
• Self-starter who can work with or lead others to delivery
• Can establish working relationships with stakeholders from business and technical domains
• Responsible for eliciting, scoping, classifying and defining Business Requirements into Functional and Non-Functional Requirements and technical specifications
• Demonstrated experience in interpreting and translating analysis results into requirements, process and technical specification documentation with strong analytical, conceptual and problem-solving abilities.

Green Light is one of Australia's most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia and Europe. If interested in the role, please contact Dan on 0435 734 410