IT Help Desk Support

Summary about this job

Detail information about job IT Help Desk Support. Terms and conditions vacancy

• Newcastle, Permanent Opportunity
• Dynamic Industry
• Excellent Organisation

This Newcastle based organisation is currently seeking a highly motivated and enthusiastic person to join a dedicated IT Support Team. In this IT Support function, you will report to the IT Manager and assist the organisation across the service desk function. 
  
You have previous experience with remote and desktop support and are confident in resolving and escalating IT issues as required. Along with your technical ability, you will also have excellent communication skills and be confident in speaking with staff members across all levels.
  
Ideally you will be experienced across the following areas:  

• MS Windows desktop operating systems;
• Experience in supporting Windows desktop hardware;
• In-depth working knowledge of MS Office suite of applications;
• Experience in supporting PC peripheral devices;
• Strong attention to detail and ability to prioritise and provide feedback;
• Excellent communication and focus on customer satisfaction; and
• Experience in handling confidential/sensitive information.

If you are looking for a role where you can continually develop your technical and interpersonal skills, then this is for you. You will be motivated and determined to take ownership within your role. You will enjoy the challenges associated with working in a diverse industry and a collaborative environment. A desire to build strong relationships will be pivotal to your success in this fantastic role.
  
For a confidential discussion please call Charmaine Piper on 0477014525 or email [email protected].