Help Desk Support - Level 2-3
MiniFAB is looking for an exceptional Help Desk support who will be responsible for the day to day delivery and support within the business.
Summary about this job
Help Desk & IT Support
Company: MiniFAB
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-2-7948-1988
Fax: +61-8-9664-8929
E-mail: n\a
Site: n\a
Detail information about job Help Desk Support - Level 2-3. Terms and conditions vacancy
- World Leader
- Rapidly Growing Company
- Great Team environment
MiniFAB is a leading provider of product development and manufacturing services to the global medical diagnostic market. A unique opportunity has arisen for an experienced IT Help Desk Support team member to join their team in Scoresby.
Reporting to the IT Manager, the successful candidate will be responsible for the timely delivery of IT support to local and remote locations within the business. They will also be required to identify, troubleshoot and resolve hardware and software faults. The successful candidate will also be responsible for monitoring and maintaining all support issues as well as telephone infrastructure.
In addition to the above the successful candidate will possess:
- 3+ years of relevant technical experience
- ITIL Foundation
- Superior communication skills, with the ability to effectively communicate with clients, stakeholders and cross-functional team members
- Outstanding problem-solving skills, the ability to multi-task and work on multiple projects at once
- Team player, with genuine commitment and dedication to the role and company
- Must be able to work autonomously or in a team environment.
Please submit your CV with a cover letter. Only successful candidates will be contacted.