Desktop Support - Lv 2
All vacancies of Australia • Information & Communication Technology • Desktop Support - Lv 2
L2 Desktop support, Collingwood, 12 month fixed term, excellent communication skills, experience in a similar role with customer facing skills
Summary about this job
Help Desk & IT Support
Company: Mansell Taylor Consulting
Location: Melbourne
Work type: Contract/Temp
Salary: $65,000 inclusive of superannuation
Phone: +61-8-4691-7268
Fax: +61-8-7869-1352
E-mail: n\a
Site: n\a
Detail information about job Desktop Support - Lv 2. Terms and conditions vacancy
Excellent opportunity to join a leading organisation where you will work as part of a friendly and collaborative team in a customer facing role for an initial 12 month fixed term.Skills
- Exceptional verbal/written communication and technical documentation skills
- Customer focused with great rapport building skills
- Experience in fault resolution of IT hardware and software issues including Servers, Switches, PC’s, printers, Printer Servers; Microsoft operating systems and a variety of desktop applications
- Understanding of TCP/IP based networking protocols
- Minimum of 4 years’ experience in supporting Windows 7
- Experience with Active Directory and MS Exchange
- Physically able to carry and move general computer equipment within WH&S limits
- Provide second level support for calls.
- Install, configure and maintain network devices including but not restricted to PCs, Printers, Print Servers, Terminal Servers, Switches and application software.
- An understanding of Group Policy, understanding of VLAN’s and exposure to Virtual Server Environments would be viewed favourably.
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