IT Key Accounts Analyst

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Exciting role as an IT Key Account Analyst with Logistics or Supply Chain experience is waiting for you - Technology & Service experience ideal

Summary about this job

Consultants

Company: DHL Supply Chain (Australia) Pty Ltd

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-8-5634-5389

Fax: +61-3-6869-8253

E-mail: n\a

Site:

Detail information about job IT Key Accounts Analyst. Terms and conditions vacancy

At DHL Supply Chain, our vision is to become The Logistics Company for the World. To achieve this, we invest in attracting and retaining talent. We offer a challenging and exciting place to work where every day we ask you to be the best that you can be. In return we offer an ideal environment for personal & professional development with clear career progression opportunities.

Our People Are Our Greatest Strength and we are looking for  an exceptional IT Key Account Analysts to join our Technology & Service Logistics IT division based at Rhodes. This role will see you as the IT account manager for assigned key account portfolios, managing customer relationships and respective programs.

The role acts as the IT lead and central point of contact for the management, design, implementation, configuration and testing of IT solutions.  WMS skills are essential along with integrated solution design experience.

Your key responsibilities will include:

  • IT Key account portfolio management
  • Implementation and support of DHL Supply Chain IT solutions & change 
  • Utilise project management methodologies to ensure projects are delivered on time
  • Act as SME in requirements gathering & solutions design using sector specific skills/tools
  • Manage customer relationships, expectations & communications for the IT component of projects & change
  • Central IT customer point of contact for assigned projects

To be successful in this role you will be expected to demonstrate:

  • Relevant Tertiary degree (Bachelor level or equivalent)
  • 2+ years WMS (ideally Manhattan) configuration and/or support
  • Experience in IT migration of WMS
  • Experience in delivering IT solutions to external customers
  • A minimum of 2 years' experience working in a project environment
  • System Design with Industry product and/or application knowledge in Logistics and Warehousing
  • Excellent personal presentation and strong written & verbal communication skills
  • Dedication to delivery, quality outcomes and team participation
  • Experience in WMS, Integration, SQL & Microsoft Office
  • The drive to innovate and continuously improve processes
  • A proactive can-do attitude

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